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Surveillance Officer

Mole Lake Casino Lodge & Event Center
Lake, WI Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/1/2025

Position: Surveillance Officer

Reports to: SSOIC, Assistant Surveillance Director, Surveillance Director, and SGC

Hours: Full-time

SUMMARY:

This position is responsible for providing observation and documentation for all Casino-related activities. Surveillance Officers will ensure patrons and employees will have a safe and pleasant Casino atmosphere through covert surveillance techniques. Employees of the Surveillance Department are responsible for maintaining all surveillance-related equipment. All Surveillance Officers are expected to become knowledgeable in the Standard Operating Procedures and SGC MICS/TICS of all Casino departments of which he/she is expected to provide observation, documentation, and required camera coverage.

DUTIES/RESPONSIBILITIES:

· Safeguard casino assets and premises as well as SCC C-Store by providing adequate camera coverage.

· Proficiency in observation and perception techniques.

· Knowledgeable of all Casino rules and regulations (i.e., policies and procedures, and SGC MICS/TICS).

· Provide complete and accurate reports on all incidents.

· Knowledgeable of all Casino emergency procedures.

· Assist Assistant Surveillance Director, SSOIC, Surveillance Director, and SGC with video reviews and reports.

· Provide recorded camera coverage over revenues as required per department.

· Provide maintenance for all Surveillance equipment.

· Implement and adhere to all SOP and SGC MICS/TICS.

· Abide by any/all other duties as assigned by the SSOIC, Assistant Surveillance Director, and Surveillance Director.

UNIFORM:

· Clean, casual wear acceptable.

· Personal hygiene and good grooming practice. All Surveillance personnel will be clean in appearance, free of body odors. Hair and beards must be combed and trimmed. NO EXCEPTIONS!

· SGC issued Gaming License/ID Badge must be worn at all times while on duty.

QUALIFICATIONS/REQUIREMENTS:

· High School Diploma or equivalent.

· Two forms of ID, one of which must be a photo ID.

· Must be at least 18 years of age.

· Must submit to and pass drug and alcohol test upon hire and at random.

· Physically able to perform all aspects of the position.

· Be able to pass a background investigation.

· Must be able to take and receive a passing score to Title 31 Compliance review.

· Successfully complete a 60-day probationary period.

· Reliable means of transportation to and from work.

· Must be able to interact well with department co-workers and be courteous on all radio communications.

· Good observations and report writing skills.

· Ability to comprehend and follow procedures.

· Native American preference is granted according to P.L. 93-638.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Nights as needed
  • Night shift
  • Weekends as needed

Ability to Commute:

  • Mole Lake, WI 54520 (Required)

Ability to Relocate:

  • Mole Lake, WI 54520: Relocate before starting work (Required)

Work Location: In person

Salary : $16

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