What are the responsibilities and job description for the Assistant Property Manager - Full Time position at Moline Investment Management LLC?
Moline Management is seeking team members for our growing team! Our culture is a top priority. We are interested in team players who exemplify the values of honesty, integrity, positivity, enthusiasm, accountability, a sense of ownership, and a desire to grow and learn. This is a full-time position.
*Position Summary:
* The Assistant Property Manager demonstrates a positive and professional attitude with team members, residents, prospective residents, and vendors. The Assistant Manager oversees all day to day task for their property(ies); maximizing property performance, ensuring customer satisfaction, property appearance and the overall property day-to-day operations.
*Responsibilities:
* • Communication Management – Handle property calls, emails, and messages from prospects, residents, etc. Answer questions, take messages, schedule tours, and handle resident concerns in a professional courteous manner.
• Finance – Complete Financial Move-Outs for all former residents, receive and post resident payments. Address and manage resident delinquency according to company policy. Handle all evictions according to company practices in a professional, courteous manner. ·
• Marketing/Lead Generation - Collaborate with marketing team to develop, execute and oversee the marketing needs and implementation for the property, including social media, reputation management and leasing incentives (as needed). ·
• Property Tours – Conduct property tours in a professional courteous manner with prospective residents and their guests and accurately communicate the benefits and features of the community. ·
• Lease Management – Responsible for achieving monthly occupancy goals of the property through managing various initiatives, campaigns, programs and events. Assist prospective residents through the leasing process, background checks ad income qualifications
• Relationship Management – Develop and maintain professional, service-based relationships with our clients, residents, vendors, and owners. ·
• Resident Retention – Be responsive and assist residents promptly and professionally. Address resident concerns as necessary and offer the best possible customer experience to drive resident retention through service.
· • Customer Service – Provide current and prospective residents with the best possible customer service. Always display a high level of integrity and professionalism. · • Reporting – Responsible for reporting leasing progress on a weekly basis to corporate office, as well as various other property reporting.
• Operational/Administrative Tasks – Ensure overall cleanliness and organization of office, ensure cleanliness of property grounds • Complying with all state, federal and local Fair Housing laws. · Complying with company policies, and state & federal safety practices and regulations. ·
*Knowledge, Skills, and Abilities: *
• High School diploma or GED preferred.
• Exceptional customer service skills.
• Solid written and oral communication skills.
• Proven organizational and time-management capabilities.
• Fundamental computer skills with experience using Microsoft Office
• Must be able to pass a criminal background check.
• Must have a valid drivers license and reliable transportation
• Must have 1 year property management experience with LIHTC experienced preferred but not required
- A comprehensive benefits plan including Medical, Dental, Vision Insurance. Paid vacation and paid sick time.
- We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Job Type: Full-time Benefits: • Dental insurance • Health insurance • Vision insurance • Paid time off
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Job Type: Full-time
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Benefits:
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• Dental insurance
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• Health insurance
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• Vision insurance
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• Paid time off