What are the responsibilities and job description for the Customer Service Representative Full Time position at Molly Maid of Southwest Cook County?
- Be the most trusted and reliable house cleaning service in our community
- Build sustainable relationships and trust with our clients through open and collaborative communication
- Cheerfully resolve client concerns by providing appropriate solutions
- Full time, 35-40 hours a week, Monday through Friday, 9 am- 5pm
- Some days are crazy busy, other days we spend catching up!
- We like to celebrate for all sorts of reasons
- Incentive bonus opportunities
- Fantastic phone and active listening skills
- Provide clients with a great customer experience
- Love providing support for our team members
- Strong interpersonal, oral and written communication skills
- Thrive on adapting/responding to different types of personalities
- Able to multi-task, prioritize, and manage time effectively
- Proficient with computers and standard software packages (Word, Excel)
- Apply
- Interview
- Background check/references conducted
- Training begins soon after applicant accepts position
When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
