What are the responsibilities and job description for the CSR - Customer Service Rep position at Monstera Talent Ltd?
CSR - Customer Service Rep
Location: Chicago, IL
Availability: Full Time, On-site
Compensation: Weekly Pay
Ready to jumpstart your career in a fast-paced, customer-focused role? Our client is expanding their customer service and event sales division and has multiple immediate openings for enthusiastic Customer Service Representatives. If you're eager to tackle diverse challenges and grow with a dynamic team, this is the perfect opportunity for you!
What You’ll Do
- Be the Friendly Face: Maintain a positive, empathetic, and professional attitude as you engage with customers.
- Respond Rapidly: Address customer inquiries promptly, ensuring they feel heard and valued.
- Master Communication: Interact with customers across various channels, always delivering top-notch service.
- Resolve Issues with Ease: Acknowledge, troubleshoot, and resolve customer complaints with calm and confidence.
- Know Your Stuff: Become an expert on the brand’s products so you can provide accurate answers to any question.
- Process & Track: Handle orders, applications, and requests while keeping meticulous records of customer interactions.
- Collaborate & Communicate: Work closely with your colleagues to ensure seamless service and provide feedback to improve processes.
- Make Customers Happy: Your goal is to ensure customer satisfaction by delivering exceptional support every time.
What You Bring to the Table
- Education: High school diploma, GED, or equivalent.
- Professionalism: Always maintain a calm and professional demeanor, even in challenging situations.
- Tech Savvy: Comfortable navigating computers and various software tools.
- Experience: Prior customer support experience is a plus, but your positive attitude is what really counts.
Why You’ll Love It Here
- Weekly Pay: Get paid every week, so you never have to wait long to see the rewards of your hard work.
- Exciting Environment: Join a thriving team where no two days are the same and every challenge is an opportunity to grow.
- Career Growth: This isn’t just a job – it’s the first step in an exciting career path with plenty of room for advancement.
Ready to Get Started?
Don’t wait – this is your chance to be part of a dynamic team that values your contributions. Apply today and keep an eye on your inbox (and Spam folder!) for correspondence from our client’s team. They’re eager to meet qualified candidates like you, so take the leap and unleash your potential!
Apply now, and let’s get your exciting new career started!
Salary : $850 - $1,200
