Interim Director, Student Outreach and Retention (SOAR)

Monterey Peninsula College

Interim Director, Student Outreach and Retention (SOAR)

Salary: $9,176.00 - $10,734.00 Monthly

Job Type:

Job Number: 2024-00030

Closing: 3/23/2025 11:59 PM Pacific

Location: Monterey, CA

Division: Student Services

Description

Director of Outreach and Retention

The successful candidate will plan, organize, direct, and provide leadership of all aspects of the Welcome Center, Student Outreach and Recruitment (SOAR), and the First-Year Experience (FYE) departments. This includes creating a vision for and leading the development and implementation of campus-wide activities, strategies, evaluating the effectiveness, and providing oversight and supervision of faculty and staff assigned to these various departments.

Example of Duties

Overall:

• Administer, develop, organize, coordinate, implement and supervise the operation and activities for the Welcome Center, SOAR, and FYE

• Establish and evaluate progress towards program target outcomes and drive planning through data-driven assessment and improvement for all three areas/departments

• Select, orient, train, supervise, schedule, and evaluate contract employees and faculty

• Oversee the work of staff and faculty involved in the delivery of services for all three areas

• Participates in the development, administration, and oversight of the program's annual budget; monitors program expenditures to ensure compliance with established laws and regulations, as well as funding requirements

• Establishes and maintains relationships with school district officials, community leaders, various organizations, and public agencies to encourage participation, stimulate interest, and coordinate campus projects with assigned programs and activities; participates in developing strategic plans for outreach, recruitment, and retention by coordinating with other divisions to implement related outreach and retention plans

• Maintains program compliance with state, county, and federal regulations and laws; provides accurate reporting of program data to state and county regulatory agencies

• Develops, analyzes, and assesses Service Area Outcomes (SAOs) to ensure the measurement and improvement of program effectiveness, and implements program modifications as necessary

• Be an integral team player with campus and community partners, which involves flexibility, cooperation, and communication

• Attend and participate in professional group meetings and various committees and advisory groups; stay abreast of new trends and innovations in the field of outreach and retention resources, programs, and other services as they relate to the area of assignment

• Perform other related duties as assigned

• Demonstrate an understanding of, sensitivity to and appreciation for, the academic, ethnic, socio-economic, disability and gender diversity of students and staff attending or working on a community college campus.

Welcome Center:

• Develop and implement an institutional plan that addresses the needs of Student Services in creating a "One-Stop-Shop" for prospective and continuing students in the Welcome Center

• Work collaboratively with other departments to establish first-tier responsibilities that serve students thus reducing referring a student to another department

• Manage day-to-day operations including, but not limited to, scheduling, staffing, and safety protocols

• Foster a welcoming environment that embraces diversity, integrity, trust, and respect

SOAR:

• Develop an institutional outreach, recruitment, and onboarding plan and corresponding timeline; evaluate and revise regularly

• Collaborate closely with Dual Enrollment, First Year Experience, Student Services (especially Admissions & Records, Counseling, and Financial Aid), and Academic Affairs to coordinate and centralize outreach, recruitment, and onboarding efforts, practices, and processes

• Design and implement clear connections between outreach and FYE activities (e.g., Summer Bridge)

• Plan, prepare and facilitate campus-wide outreach, recruitment, onboarding, and retention workshops, and events

• Proactively engage and collaborate with CAP Completion Teams and other academic and student services areas to ensure accurate understanding and knowledge of institutional programs, opportunities, resources, and activities for the purpose of outreach and recruitment

First-Year Experience:

• Proactively engage and collaborate with CAP Completion Teams and other academic and student services areas to ensure accurate understanding and knowledge of institutional programs, opportunities, resources, and activities for the purpose of onboarding and retention

• Plan, prepare and facilitate and support outreach, recruitment, onboarding, and retention workshops and event

• Plan and develop a First-Year Experience that increases transfer rates while creating a Transfer Culture experience

• Develop and implement strategies to improve placement and progression for all incoming, with particular attention to underserved students

• Develop activities and relationships that promote transfer and career opportunities.

Background Information Related to the Director of SOAR

The Guided Pathways College and Career Guidance (CCG) Work Team, consisting of faculty, classified, and administrators, conducted a comprehensive inquiry into key Guided Pathways Essential Practices that fall under Pillar 2: Entering the Path and Pillar 3: Staying on the Path. The inquiry process included internal and external sources including student feedback and culminated in a set of recommendations to address the team's key findings. A significant component of these recommendations pertains to the college's outreach and recruitment processes. "Based on the analysis of these inquiries and discussion with stakeholders, the CCG work team has recommended the establishment of a https://docs.google.com/presentation/d/15PdT96LgmRZb7bD8AK2WjvkOj91xcV5UzibHgJADkFw/edit?usp=sharing. The proposed SOAR department would allow for centralized and dedicated outreach, recruitment, and onboarding efforts." (CCG Work Team) The CCG Work Team's recommendations include targeted outcomes for SOAR as well as key department responsibilities and calls for the creation of a Director to lead the functions of the SOAR department.

In consideration of the need for intentional, structured, seamless, and proactive student support from pre-college through the first year of college (GP Pillars 2 and 3), there exists a strong relationship between the work of the proposed SOAR department, Welcome Center, and First-Year Experience (FYE). Though each department or program maintains a distinct charge, identity, and set of objectives and responsibilities, the intrinsic links between these areas illustrate the need for a high level of ongoing coordination and collaboration, which would result not only in strengthened relationships with high school and community partners and the resulting enhancement of college enrollment but also in more targeted and robust retention resources and activities at scale. This could be achieved through the establishment of a Director of Outreach and Retention.

Qualifications

Minimum Qualifications:

• Possession of a master's degree from an accredited college or university or equivalent; and

• Two (2) years of formal training, internship, or leadership experience reasonably related to the administrator's assignment; and

• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Work Schedule / Supplemental Information

Salary

$9,176 (Step I)- $10,734 (Step V) Great Health Package (no additional costs for benefits).

MPC provides eligible employees with valuable benefits options, including medical, dental, vision, life/AD&D, and long-term disability.

Assigned Shift

40 hours per week; this position is exempt from overtime

This is an in-person position

For further inquiries, please email mailto:recruitment@mpc.edu

How to Apply

Visit www.mpc.edu/employment and select "classified and other positions." Here you will find the announcement and the "apply" button in the upper right-hand corner. You will be asked to log in or create a new user account.

Complete all required fields of the application:

• Attach your cover letter which describes your interest in and qualifications for the position, specifically addressing the desirable qualifications (.pdf).

• Attach your resume (.pdf)

• A diversity statement including a detailed explanation of your experience working with, sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

• All undergraduate and graduate academic transcripts. Unofficial copies may be submitted with the application; official copies will be required at the time of the interview.

Foreign Education completed outside of the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs in order for it to be considered for the satisfaction of minimum qualifications. For a list of agencies, please refer to the link below.

https://www.mpc.edu/home/showdocument?id=24165

Only items listed above will be reviewed by the screening committee. Human Resources does not accept additional materials such as: letters of reference, test scores from other institutions, certificates of courses/programs completed, letters of commendation from schools, or transcripts with your application. Such items, if included, will not be forwarded to the selection committee. If you are a finalist, HR will request any reference information that is required. Monterey Peninsula College reserves the right to close or continue the recruitment at any time.

CANDIDATE TRAVEL REIMBURSEMENT

Monterey Peninsula College will provide up to $1,000 travel reimbursement to eligible candidates. A candidate is eligible for travel reimbursement when they have participated in an in-person interview for first- and/or second-level interviews, and when they live 50 miles or more from the College. For questions, please contact:Gerardo Cardenas Hernandez, Human Resources Specailistgcardenashernandezmailto:@mpc.edu

How to Apply

To be considered for review, applicants must submit the following materials online:

• Completed Online Application including the Diversity Statement.

• Cover letter (pdf) addressing interests in the position and a summary of how your design, theatre, and management experience has prepared you for this position - a maximum of two (2) pages in length

• Resume (pdf) A detailed resume that summarizes educational preparation and professional experience for the position

Only items listed above will be reviewed by the screening committee. Human Resources does not accept additional materials such as letters of reference, test scores from other institutions, certificates of courses/programs completed, or letters of commendation from schools with your application. Such items, if included, will not be forwarded to the selection committee. If you are a finalist, HR will request any reference information that is required. Monterey Peninsula College reserves the right to close or continue the recruitment at any time.

CONDITIONS OF EMPLOYMENT

Offers of employment are contingent upon Governing Board approval. Employment with

Monterey Peninsula College is not complete or official until applicants meet all pre employment requirements. All new employees are required to submit proof of freedom from tuberculosis and proof of eligibility to work in the United States. Employees must sign the Oath of Affirmation of Allegiance, and submit fingerprints. The District is an equal opportunity employer. The policy of the District is to encourage applications from all persons. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status as a Vietnam era veteran, ancestry, or political or organizational affiliation.

Monterey Peninsula Community District is committed to achieving educational equity for all students as outlined in the District's Governing Board Goals, Educational Master Plan, Equal Employment Opportunity Plan, and Student Equity Plan. We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration, engaging students in and out of the classroom, and encouraging them to realize their goals and become global citizens and socially responsible leaders. When you join our team at Monterey Peninsula College, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice requiring broad collaboration among faculty, classified staff, administration, students, and community partners. Monterey Peninsula College is designated as a Hispanic Serving Institution (HSI) and is an affiliate of the statewide Umoja Community of California Community Colleges. Monterey Peninsula College has a diverse student population that is a reflection of the communities it serves. MPC serves approximately 12,000 students (for the 2020-21 year). MPC's comprehensive curriculum and student services are designed to meet the needs of a diverse student body and include transfer, career and technical education, basic skills, and continuing education offerings. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students, and community partners who are also committed to closing equity gaps. An equity-minded individual is a person who already does or has demonstrated the desire to: (1) Understand the importance of holding ourselves accountable as educators for closing equity gaps and engaging in equitable practices; (2) Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; (3) Encourage positive race-consciousness and embrace human difference; (4) Reflect on institutional and teaching practices and aim to make them more culturally responsive; and (5) Strategically build buy-in and participation among colleagues for equity-related initiatives.

Monterey Peninsula College seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals. All departments strongly encourage collaboration across disciplines to create inclusive, integrated, and interdisciplinary learning experiences. College faculty are expected to be knowledgeable about, and willing to use, different learning and teaching methods appropriate to the students they serve.

To apply, visit https://apptrkr.com/5983637

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Salary : $9,176 - $10,734