What are the responsibilities and job description for the Office Services Coordinator, Grade 16 position at Montgomery County Government?
About the Position
This Position is ONLY Open to Montgomery County Government Employees:
(1) Current Montgomery County Government employees; Any Department;
(2) Montgomery County employees who were affected by reduction-in-force and currently have RIF priority rights.
(3) Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP); or
(4) Active Project SEARCH Interns or former Montgomery County Customized Employment Public Interns, or Project SEARCH Interns within 24 months of completion of internship.
The anticipated salary range on hire for this role is $55,918.00 - 84,055.00WHO WE ARE
The Montgomery County Police Department (MCPD) is made up of approximately 1,300 sworn officers and approximately 650 support personnel. The Police Department was established in 1922 and today is responsible for providing service to a County with a population of over one million people.
WHO WE ARE LOOKING FOR
We are seeking to fill the Office Services Coordinator position within our Major Crimes Division, Fugitive Unit with an individual who possesses excellent customer service skills, communication skills, report writing skills and clerical support.
What You'll Be Doing
- ?????????Reviewing Court Summons and Arrest Warrants required to be served by the Montgomery County Department of Police.? Establishing and maintaining the unit’s case management databases to support the unit and the unit supervisor.?
- ?????????Completing written reports within the Department’s Report Management System (currently E-Justice).?
- ?????????Receiving and reviewing all criminal court summons and arrest warrants from other jurisdictions outside of Montgomery County, Maryland to be entered and updated in the unit’s case management databases and other department’s required record management systems.?
- ?????????Sending official letters and other notifications to defendants about required court summons and arrest warrants.? Communicate with defendants to schedule appointments with a detective.
- ?????????Accessing approved Law Enforcement databases (METERS, NCIC, etc.) to verify information and support the unit personnel.?
- ?????????Providing monthly statistical reports, as well as other required reports, for the unit and the unit supervisor/managers.
- ?????????Providing customer service to both internal and external clients and completing other office administrative duties.??
Minimum Qualifications
Experience: Four (4) years of progressively responsible office support experience.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences
- Experience with Microsoft Office: Word, Excel, Outlook, etc.; and creating and updating PDF documents.
- Experience communicating and eliciting essential information over the phone.
- Experience using law enforcement computer applications, to include the National Crime Information Center (NCIC), the Maryland Electronic Telecommunications Enforcement Resource System (METERS), Computer Aided Dispatch (CAD) and EJustice records management system.
- Experience generating statistical reports to be presented at meetings.
- Experience working in a law enforcement environment.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Salary : $55,918 - $84,055
