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Credit and Collections Specialist

Moore DM Group
Auburn, MA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

Description

As the Credit and Collections Specialist you will be responsible for the efficient, effective and timely collection of outstanding customer balances. The ideal candidate will have a strong background in collections, accounts receivable, and account reconciliation.

This role is 100% onsite located in our Auburn, MA office.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your impact :

  • Contacts customers directly regarding past due amounts.
  • Prepares monthly aging report and reconciles to General Ledger.
  • Produces and issues monthly customer statements.
  • Research payments with missing details to ensure that receivables are accurately recorded.
  • Resolves billing discrepancies, processes customer refunds, and reviews account adjustments.
  • Conducts credit analysis and assesses the creditworthiness of customers.

Your Profile :

  • 1-3 years of experience in collections and client account management.
  • Experience with account reconciliation.
  • Strong proficiency in Microsoft Office Suite.
  • Bachelor's degree in accounting or related field, or equivalent work experience.
  • Strong problem-solving skills.
  • Strong customer service, communication and phone etiquette skills.
  • Available to commute to our Auburn, MA office Monday - Friday.

    • How We'll Support you :

  • Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
  • Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
  • To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge pursue your other passions and be with the people you care about.
  • Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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