What are the responsibilities and job description for the Lead Crisis Residential Specialist position at More Solutions Youth and Family Services?
The Lead Crisis Residential Specialist is responsible for providing leadership and direct support in a crisis residential facility for individuals experiencing acute behavioral health challenges. This role ensures a safe, structured, and therapeutic environment while overseeing day-to-day operations, supporting staff, and ensuring quality care for residents.
Key Responsibilities:
- Supervise and provide guidance to Crisis Residential Specialists, ensuring adherence to policies and procedures.
- Assist in managing daily operations, including staff scheduling, crisis intervention, and resident care coordination.
- Provide direct support and intervention to residents experiencing emotional or psychiatric crises.
- Conduct intake assessments and collaborate with clinical staff to develop individualized treatment plans.
- Ensure compliance with agency, state, and federal regulations regarding residential services.
- Facilitate team meetings, training sessions, and debriefings to support staff development and performance.
- Document resident progress, interventions, and incidents in accordance with agency protocols.
- Serve as the primary point of contact for crisis situations and escalate as necessary.
- Foster a trauma-informed and recovery-oriented environment for residents.
- Assist with conflict resolution among residents and provide behavioral support strategies.
- Participate in case management meetings and coordinate care with external providers and community resources.
Qualifications & Requirements:
- Bachelor's degree in psychology, social work, counseling, or a related field (Master’s preferred) OR equivalent work experience in behavioral health.
- Minimum of 2 years of experience in a crisis residential or behavioral health setting.
- Supervisory or leadership experience preferred.
- Knowledge of crisis intervention techniques and de-escalation strategies.
- Strong communication, organizational, and problem-solving skills.
- Ability to remain calm under pressure and make sound decisions in crisis situations.
- Familiarity with trauma-informed care and person-centered approaches.
- Proficiency in documentation and record-keeping.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- CPR, First Aid, and Crisis Intervention certification (or willingness to obtain upon hire).
- Background check and drug screening required.
Preferred Qualifications:
- Experience working with individuals experiencing mental health or substance use crises.
- Bilingual in Spanish preferred.
- Knowledge of community resources and support services for individuals in crisis.
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Join us in making a meaningful difference in the lives of those we support!
Job Types: Full-time, Part-time
Pay: $17.58 - $18.16 per hour
Work Location: In person
Salary : $18 - $18
