What are the responsibilities and job description for the Key Account Manager position at Morrison Express?
Role & Responsibilities:
- Handle operational queries amongst branches, agents and clients
- Handle shipping quotes and maintain freight rate management
- Ensure shipping processes are being adhered to and ensure systems are kept up to date
- Monitor the operational excellence to meet KPI, including OTP, Data quality, EDI, Billings
- Call out irregularities to account owner when needed
- Develop and maintain good relationships with client to provide insight to account owner
- Statistical understanding and generating necessary reports internally/externally
- Propose continuous improvements for the planning and logistics KPIs
- Follow up logistics issues and claims to any operational abnormality
- Support continuous logistics ad hoc tasks
- Perform other duties as assigned by management.
Qualifications:
- Bachelor’s Degree preferred, OR if no degree, a combination of some college experience or AA degree from an accredited college, and relevant work experience.
- Minimum 3 years of freight forwarding experience required. With experience in key account management team will be a plus
- General knowledge of imports/ Exports/ Contract Logistics/ Customs/ Rate
- Fluent in English
- Proficient in programs used for email, word processing, data manipulation (excel spread sheets), power point presentation, and general internet skills.
Salary : $80,000 - $95,000
