What are the responsibilities and job description for the (Customer) Counter Service position at Mortadella Head?
(Customer) Counter Service
About Mortadella Head
Mortadella Head is an innovative pizza and sub shop that blends old-world traditions with modern ingredients. We pride ourselves on delivering the best Roman-style pizza this side of the Flavian Amphitheatre. Our commitment to quality extends to every aspect of the dining experience, from fresh, homemade, and locally sourced ingredients to our vibrant atmosphere, cool art, and lively music. We’re not just a restaurant; we’re a destination for people who want to eat like superstars.
Why Join Us?
As a member of our Customer Counter Service team, you’ll be at the heart of our operations, interacting directly with guests and ensuring an exceptional dining experience. You’ll take orders, handle payments, and help prepare delicious meals while working alongside a passionate and dynamic team. If you’re dedicated, reliable, passionate about food & client service, this is your opportunity to be part of one of the most hottest pizza and sub spots in the Boston restaurant scene.
What You’ll Be Doing (Responsibilities):
· Exceptional Client Service: Provide a welcoming and hospitable experience for our customers both in person and over the phone.
· Order Accuracy: Ensure that all orders are accurate and complete before they leave the counter.
· Team Support: Collaborate with colleagues to ensure smooth service and positive customer experience.
Maintain Cleanliness: Keep your work area clean and organized, ensuring all kitchen equipment and utensils are sanitized and properly stored.
· Inventory Assistance: Monitor inventory and notify management when supplies need to be replenished.
What We’re Looking For (Requirements):
· A warm and approachable attitude, making guests feel welcome from start to finish.
· Strong attention to detail to ensure accuracy in orders and customer service.
· A “can-do” attitude with a willingness to take on new tasks and contribute to the team’s success.
· Previous customer service or food service experience preferred.
· Ability to multitask in a fast-paced environment while maintaining high standards of service.
· Flexibility to work in a dynamic and rapidly changing setting.
What We Offer (Benefits):
· Competitive pay based on experience ($15.00 - $22.00/hour).
· Opportunities for advancement and professional development.
· Ongoing training to help you thrive in your role and grow within the company.
· Enjoy employee meals and exclusive discounts.
· Be part of a supportive, friendly, and collaborative team.
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Wellesley Hills, MA 02481 (Required)
Ability to Relocate:
- Wellesley Hills, MA 02481: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $22
