What are the responsibilities and job description for the Credit Analyst position at Morton/Windsor?
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments – at home, at work and virtually everywhere in between. We help unlock the flavors in food, make roads and sidewalks safer, improve the water in baths, pools, and homes, and keep businesses and industries running. We are a dedicated team who constantly strives to do better together, and we are passionate about building a sustainable future for our company, the communities in which we operate, and the world around us. By joining our team, you will contribute to producing and delivering every form of salt that enhances everyday life.
Job Summary
Responsible for the complete maintenance of customer accounts assigned to the portfolio. This includes contacting customers or internal business partners to collect on outstanding debts and assessing creditworthiness of new and existing customers. Strive to reduce debt exposure, while promoting customer goodwill and respecting company policy.
Duties and Responsibilities
- Responsible for collection activity on customer accounts within assigned portfolio. This involves regular contact with customers via emails, phone calls or vendor portals and internal partners regarding past due or dispute related items. In addition, updating collection efforts to support timely and consistent follow up. (45%)
- Review blocked orders, to determine if order can be released based on resolution of item causing credit hold. (20%)
- Respond in a timely manner to requests related to customer account, invoice, or payment issues. (10%)
- Review AR Aging routinely and provide updates to management on monthly basis (5%)
- Evaluate new and existing customers to establish credit limits through credit investigations, financial information, and customer requirements. (10%)
- Work with internal partners to ensure customer master data is accurate and any changes are processed. (5%)
- Provide support on additional duties assigned by manager. (5%)
Knowledge, Skills, and Abilities
- Degree in business, accounting or finance is preferred.
- Minimum of 3 years’ experience in Credit & Collections field is desired.
- Proficient in Microsoft Office.
- Understanding of account debit and credit reconciliation is strongly desired
- Excellent communication skills (written and oral) for internal and external customers
- SAP Experience strongly preferred.
- Ability to work independently and in a team environment to achieve goals and complete assignments within established time frames.
At Morton Salt, we work best when we work as a team, when we treat one another with dignity and respect, and value the unique contributions of others. We are committed to equal employment opportunity and prohibit discrimination and harassment based on race, national origin, sex, religion, color, disability, marital status, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, citizenship, or any other characteristic protected by law.
