What are the responsibilities and job description for the Front Desk Night Auditor position at Motel 6?
POSITION SUMMARY:
Checks front office accounting records for accuracy and on a daily basis, summarizes and compiles information for the motel's financial records. Tracks room revenue, occupancy percentages and other front office operating statistics.
Prepares a summary of cash, check and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
NIGHT AUDITOR DUTIES AND RESPONSIBILITIES:
- Check In Guests. Posts room charges and taxes to guest accounts.
- Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
- Transfer charges and deposits to master accounts.
- Checks to see that all charges are assigned to the appropriate folios.
- To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
- To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing.
- Prints up and files reservations for the next business day.
- Verifies all account postings and balances.
- Verifies that room rates are correct and posts those rates to guest folio.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Prepares a summary of cash, check, and credit card activities.
- Summarizes results of operations for management.
- Prepare of End of day procedure.
- Balance the day’s charges, making corrections as necessary.
- Performs wake-up calls.
- Run end of day process in Hotel Key (PMS).
- Understand principles of auditing, balancing, and closing out accounts.
- Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
- Check-out procedures.
PREREQUISITES:
Education: High school graduate or equivalent. Must speak, read. Write, and understand English.
Experience: Minimum one year of hotel front desk experience, experience handling cash, accounting procedures, and general administrative tasks.
No relocation assistance provided.
Employees are not allowed to live on site.
Motel 6 does not discriminate in employment on the basis of race, color, religion, sex (including gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, military service, or other non-merit factor.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel Front Desk: 1 year (Preferred)
Work Location: In person
Salary : $15