IT Helpdesk Technician

Our client, an automotive dealership company, is looking for an IT Helpdesk Technician to join their team and provide IT support for one of their dealerships. In this role, you will collaborate with corporate IT to ensure all applications, hardware, and security software are up to date for your dealership location.

The ideal candidate is skilled with Windows OS, antivirEDR software, Microsoft applications, and manufacturer systems. Must be comfortable supporting various hardware (LAN networks, Windows PCs, Apple iPads, etc). You will need to be able to effectively advocate for your office in terms of hardware, software, and server upgrades and collaborate with different departments to ensure their IT functions are running smoothly.

This is a direct hire role, fully onsite out of their Lewisville, Texas office. Compensation is $40-45K. Required Skills & Experience

• Experience with tier one and two support.
• Comfortable doing deskside support and collaborating with various departments.
• Experience with hardware break/fix and installations.
• Experience supporting Windows OS and Microsoft Applications.
• Strong written and verbal communication skills.

Desired Skills & Experience

• Bachelors or masters in Computer Science, or related field.
• Technical certifications (CompTIA, etc) nice to have.

The Offer

• $40-45K

You will receive the following benefits:

• Medical Insurance
• Dental Benefits
• Vision Benefits
• 401(k) with matching contributions

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.