Demo

Service Desk Analyst (Remote)

Motion Recruitment Partners, LLC
Oklahoma, OK Remote Full Time
POSTED ON 2/8/2025 CLOSED ON 2/12/2025

What are the responsibilities and job description for the Service Desk Analyst (Remote) position at Motion Recruitment Partners, LLC?

Job Details

Our client is looking for a Service Desk Analyst for a 12-month contract and will be working remotely.

Come work for one of the largest insurance companies in the U.S. and help people and businesses become smarter and better prepared to protect the things that matter most to them.

Contract Duration: 12 Months Required Skills & Experience
  • High school diploma or equivalent. Equivalent relevant business experience or certifications.
  • One year of technical experience in an enterprise support environment or equivalent education / technical certifications.
Desired Skills & Experience
  • Bachelor's degree.
  • Remote support (enterprise) experience.
  • Contact Center experience.
  • Flexibility to work within 18x7x365 support team.
  • Experience with CompTIA A , Net , Microsoft Desktop Professional, ServiceNow, Device Manager and Active Directory.
What You Will Be Doing Daily Responsibilities
    • Provides basic service desk support for issues and service requests related to hardware, software, network/mainframe connectivity and application support within an enterprise support team.
    • Acts as a representative of technical services to customers. Initiates, escalates, and resolves incidents and/ or service requests.
    • Conducts timely 1st level problem determination for incidents using documented procedures.
    • Acquires and maintains up-to-date knowledge of relevant product/service offerings and support procedures to provide technically accurate solutions to customers.
    • Must be able to provide clear, concise, information through written and verbal communications. Accurately documents issues, steps taken, and results following quality guidelines.
    • Creates a positive customer experience in every interaction.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Help Desk Analyst
ENVIRO SYSTEMS INC -
Seminole, OK
Help Desk Analyst
Disability Solutions -
Seminole, OK
Help Desk Analyst
Axiom Path -
Seminole, OK

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Desk Analyst (Remote)?

Sign up to receive alerts about other jobs on the Service Desk Analyst (Remote) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$70,114 - $86,563
Income Estimation: 
$109,702 - $143,233
Income Estimation: 
$150,767 - $193,289
Income Estimation: 
$45,792 - $56,381
Income Estimation: 
$54,256 - $67,602
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Motion Recruitment Partners, LLC

Motion Recruitment Partners, LLC
Hired Organization Address MD Full Time
Incident ManagerAnnapolis, MD Onsite Contract$27.89 / hr - $32.89 / hrLong term contract opportunity in Annapolis, MD fo...
Motion Recruitment Partners, LLC
Hired Organization Address AZ Full Time
Customer Care Representative (Remote)Phoenix, AZ Open to Remote Contract$19.6 / hr - $19.6 / hrCome join our team. Our c...
Motion Recruitment Partners, LLC
Hired Organization Address Boston, MA Full Time
Job Details We are currently working with a company that supplies their clients with Quantum powered cloud and data cent...
Motion Recruitment Partners, LLC
Hired Organization Address Boston, MA Full Time
Senior Experience Designer - Financial Services / Insurance (CONTRACT) Boston, MA Hybrid Contract 60 / hr - $60 / hr Thi...

Not the job you're looking for? Here are some other Service Desk Analyst (Remote) jobs in the Oklahoma, OK area that may be a better fit.

Service Desk Analyst

TEKsystems, Oklahoma, OK

Service Desk Analyst

Summit Human Capital, Oklahoma, OK

AI Assistant is available now!

Feel free to start your new journey!