What are the responsibilities and job description for the Collections Specialist position at Motion Recruitment?
Our Client, a hospital, is looking for someone to join their team as a Collections Analyst!!
***This is a hybrid 4-month contract position that takes place in Philadelphia, PA***
What You Will Be Doing
- Investigate Accounts identified as low pays, denials, or otherwise
- Review accounts in work file/queue and take appropriate steps to resolve accounts in compliance with CAA’s contracts, agreements, or appropriate measures.
- Contact insurance company/third parties by telephone, letter, fax, e-mail, etc. as needed.
- Include complete and appropriate comments on actions taken to resolve accounts.
- Review and perform analysis and trending to identify possible barriers to correct and timely claim submission, claim processing, provider enrollment, among others which may result in non-payments, delayed payments, or low payments.
- Transfer accounts when necessary and only after confirming updated registration or eligibility.
- Assist with special projects, audits and reconciliation as necessary.
- Reconcile credit balances and submit requests for refunds in accordance with policies or when applicable or contact Payor to initiate off-sets/retractions of incorrectly paid services when possible.
- Investigate and submit for approval write off allowances and/or adjustments that have reasonable justification in accordance with CAA’s contracts and policies.
Required Skills & Experience
- Knowledge of word processing, electronic mail, and spreadsheet applications
- Must be proficient in Microsoft Excel. Must be comfortable working with large data sets.
- Excellent analytic skills.
- Excellent interpersonal and organization skills.
- Ability to handle multiple tasks, meet deadlines and handle confidential materials.
- Excellent phone etiquette. Strong customer service and phone skills.
Salary : $21 - $23