What are the responsibilities and job description for the Desktop Support Technician position at Motion Recruitment?
Our client is looking for a Desktop Support Technician for a 3-month contract in Holmdel, NJ 07733.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
- 12 -24 months of Enterprise Desktop Support experience.
- Great Customer Service, Desktop Support (Win10 and Office 365) experience.
- CompTIA A is a plus.
What You Will Be Doing
- Creating and resolving Desktop issues for employees working Onsite and Remote.
- Primary duties will include standard desktop/Laptop break/fix items.
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications.
- Management and installation of equipment in the meeting room (projector, laptop, and videoconference).
- Monitor calls, incidents and requests using client provided ServiceNow tool.
