Customer Care Specialist I

Job Description

Job Description

Salary : $19

World Oil Environmental Services is hiring a Customer Care Specialist in Compton, CA!

Hourly pay is $19.00 / Hour

Join Our Team!! At World Oil we strive to be an employer of choice by recruiting, developing, and retaining a high performing and diverse workforce. As a family-owned company, our focus in work life balance fosters a healthy, safe, and productive work environment for all employees.

World Oil values its amazing workforce that has contributed to the companys success for over 80 years! Learn more about us at : https : / / worldoilcorp.com / about -us / .

As part of the Companys employment screening process, any applicant, to who an offer of employment is made must pass a test for controlled substances, under the procedures of World Oil Drug & Alcohol policy. Employment offers are conditioned on a negative test result.

Position Summary : The Customer Care Specialist l uses in-depth knowledge of our products, service, and systems to deliver world class customer service to our internal and external customers. The position resolves routine to basic problems and communicates solutions as applicable. The position has a moderate understanding of the general aspects of the job and works under the close direction of the manager in the department.

Essential Duties and Responsibilities :

• The essential functions include, but are not limited to the following :
• Answers inbound calls, responds to inquiries and redirects callers to the appropriate area.
• Provides timely and accurate information to callers, documents applicable call information and

escalates any concerns to a manager or supervisor.

paperwork as required.

REQUIREMENTS :

EEO Statement :

It is the policy of World Oil and its subsidiaries to provide equal opportunity for all applicants and employees. The Company does not discriminate on the basis of race, age, color, religion, sex / gender, gender identity / gender expression, sexual orientation, marital status, medical condition, military / veteran status, national origin, ancestry, disability, genetic information, reproductive health decision making, or any other status protected by state or federal law.

Salary : $19