What are the responsibilities and job description for the Operations Manager position at Mountain Crest Gardens?
Summary
We need an operations manager for our established succulent nursery business. We sell our plants online and ship thousands of orders nationwide, year-round. This position is primarily responsible for ensuring the success of our shipping and order fulfillment operations. Additionally, this position is responsible for the day to day management of our staff and supplies procurement.
Qualifications
- Strong leadership abilities
- Previous supervising and/or management experience
- Reliable attendance
- Proficient with desktop computers
- Excellent communication skills
Detail
Manage fulfillment operations for our nursery
- Ensure all online orders get picked, packed, and shipped on time (weekly for most, daily for some)
- Fulfillment staff management – point person, answer questions, give directions when needed, ensure all staff are assigned to relevant duties for the day
- Ensure pick lists and invoices are printed and organized. Also check for customer notes and requests
- Learn all staff roles and be able to fill in where needed
General employee management
- Open and close the facilities each day
- Morning check-in - ensure all staff are present or accounted for, absences or late arrivals documented
- Make sure all staff are punched in and out – add or edit punches as needed
- Ensure employees stay on task
- Evaluate employee behavior and performance - document and/or take corrective action when necessary
- Basic HR – address and document employee concerns or issues
- Execute hiring and termination procedures
Procurement
- Business supply inventories need to be monitored weekly
- Supplies need to be reordered in a timely manner to ensure seamless business operations
- Assist with plant purchases for the nursery as needed
Job Type: Full-time
Pay: $26.00 - $34.00 per hour
Expected hours: 40 – 45 per week
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Fort Jones, CA 96032: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $34