What are the responsibilities and job description for the Medical Front Desk Specialist position at Mountain View Health Services?
Job Summary
Mountain View Health Services is seeking an experienced and organized Front Desk Specialist to join our team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing various administrative tasks in a medical office setting. This role requires a strong understanding of medical terminology, medical billing and insurance (including Medicaid) excellent phone etiquette, and proficiency in front desk management.
Responsibilities
- Greet patients and visitors warmly and assist them with check-in processes.
- Manage phone calls, addressing inquiries and scheduling appointments efficiently.
- Maintain accurate medical records and ensure compliance with privacy regulations.
- Assist in managing medical office operations, including inventory management and supply ordering.
- Provide support in medical billing processes, ensuring timely submission of claims.
- Collaborate with healthcare providers to ensure seamless communication regarding patient care.
- Uphold a clean and organized front desk area to create a welcoming environment for patients.
Requirements
- Previous experience in medical front desk management.
- Strong knowledge of medical terminology is essential.
- Excellent computer skills.
- Excellent phone etiquette with strong communication skills.
- Ability to handle sensitive information with discretion and confidentiality.
- Familiarity with government assistance enrollment systems is a plus.
- Strong organizational skills with the ability to get things done effectively and efficiently.
If you are passionate about providing excellent service in a healthcare setting and possess the required skills, we encourage you to apply for this rewarding opportunity as a Front Desk Specialist.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k) matching
- Opportunities for advancement
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Medical receptionist: 2 years (Required)
- Medical billing: 1 year (Preferred)
- Leadership: 1 year (Preferred)
Ability to Commute:
- Anchorage, AK 99508 (Required)
Work Location: In person
Salary : $23 - $26