Technical Support Agent

Job title: Technical Support Agent

Work Location: UL/Terra Campus

Experience: Previous customer service experience (6 months) desirable in a technical background.

Education Qualification: High school Diploma is a must, CCNA modules are a plus

Roles And Responsibilities

• Ticket support
• Customer support
• L1 Technical troubleshooting
  
  

Required Skills & Desired Skills

• High school Diploma is a must, studies in a technical field is a plus
• Previous customer service experience (6 months) desirable in a technical background
• Technical studies or background
• B2 or higher English level
• CCNA modules are a plus
  
  

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Submit the form below to apply

Name(Required)

Email(Required)

Phone(Required)

Do you have a high school diploma?(Required)

YesNo

Are you ok working on a hybrid model (3 days on site)?(Required)

YesNo

Are you proficient in English > B2 ?(Required)

YesNo

Do you have any Technical Support Experience working in the BPO industry?(Required)

YesNo

Are you willing to take a drug test in accordance with local law/regulations?(Required)

YesNo

Do you have any certification/course certicated related to CCNA?(Required)

YesNo

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Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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