What are the responsibilities and job description for the IT Support Specialist position at MPC Group Solutions?
Overview:
We are looking for a proactive IT Support Specialist to join our IT/infrastructure team. This role involves providing essential support for various manufacturing systems and applications. The ideal candidate will be independent, resourceful, and able to work closely with the controls team.
Key Responsibilities:
- Manufacturing Systems Support:
- GE Cimplicity
- .Net Applications
- Printer support
- Network Account Management
- SAP Account Management
- PC and iPad Support
- MS Office Application Support
- VMware Application Support
- Server Support (MS Server 2008, 2012)
- Customer Assistance
Daily Responsibilities:
- Operate independently during third shift
- Collaborate with first shift team members on projects
- Support assembly line operations by troubleshooting hardware and application issues
- Utilize how-to documents for common issues
Qualifications:
- Education: Associate's Degree in Technology, IT, or Network background (Bachelor's Degree preferred)
- Experience: 2-5 years in Technology, IT, Network background
- Skills:
- Customer service experience in manufacturing settings
- Network skills (Windows, Active Directory, account setup, password resets)
- Practical experience with physical assets
Job Type: Full-time
Pay: $30.00 - $35.00 per hour
Work Location: In person
Salary : $30 - $35
