What are the responsibilities and job description for the Accounts Receivable position at MSI Metro Sales Inc?
Founded in 1969, Metro Sales Inc. built its name selling office supplies and equipment within the Twin Cities market. We have grown to become one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, is an industry leading hardware, software, and managed services provider.
MSI Metro Sales Inc. is seeking an Employee-Owner, Accounts Receivable Representative to join our team in Green Bay, WI. The ideal candidate will provide support for customer inquiries, contacting customers and collecting payment on business accounts, posting checks, credit cards, ACH payments to accounts, and other administrative tasks as assigned.
What You Will Do:
MSI Metro Sales Inc. is seeking an Employee-Owner, Accounts Receivable Representative to join our team in Green Bay, WI. The ideal candidate will provide support for customer inquiries, contacting customers and collecting payment on business accounts, posting checks, credit cards, ACH payments to accounts, and other administrative tasks as assigned.
What You Will Do:
- Ability to make approximately 300 contacts per week following MSI Metro sales standard collections sequence Phone Calls, Emails and Letters.
- Answering customer service line, emails, phone calls; assisting customers with inquiries and issues approximately 3 days per week.
- Act as the backup office assistant which includes collecting and distributing mail.
- Posting checks, credit card and ACH payments and reconcile customer accounts.
- Potential for additional job duties to aid other teams within the department and additional administrative tasks/special projects as assigned.
Ideal candidate:
- Excellent written and verbal skills, professional phone etiquette for communication with various departments and customers.
- Ability to work under the pressure of daily, weekly and monthly deadlines.
- Able to work in a collaborative team environment or independently.
- Maintain a positive and "can do" attitude at all times.
- Detail orientated and ability to multi-task.
Minimum Qualifications:
- HS Diploma, GED or equivalent
- 1-2 years of office or industry experience with previous customer service experience helpful.
- Proven experience in data entry, Microsoft Office products.
Preferred Qualifications:
- Associates or Bachelor’s degree from an accredited University.
What We Offer:
- Medical, Dental and Vision Insurance
- Short- and long-term disability program
- Life Insurance
- Educational Development Benefits
- Employee Stock Ownership Plan (ESOP) Gainshare
- 401K Match
- PTO
- Paid Volunteer Days! Opportunities for community involvement with your peers.
DOE: $19-$21 an Hour
Hours: 8am-5pm Mon-Fri, Hybrid work schedule after training is completed
MSI Metro Sales Inc. Vision:
Our Employee-Owners drive the success of the company. With success in mind, we strive to create an environment that offers challenging, stimulating and financially rewarding opportunities. Join us where you can learn and grow to your full potential.
MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.
Salary : $19 - $21
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