What are the responsibilities and job description for the Office Assistant position at MTL Truck & Trailer Repair?
Responsibilities:
- Greet and assist customers in person, via telephone, and through email communications.
- Manage incoming and outgoing correspondence, including mail, emails, and phone calls.
- Schedule appointments for repair services and maintain the shop's calendar.
- Process customer invoices, payments, and issue receipts accurately.
- Maintain organized filing systems for customer records, invoices, and repair orders.
- Coordinate with repair technicians to ensure timely completion of repair services.
- Monitor inventory levels of office supplies and place orders as needed.
- Assist with basic accounting tasks, such as reconciling invoices and preparing financial reports.
- Keep the office area clean, orderly, and presentable at all times.
- Perform other administrative tasks and duties as assigned by management.
Requirements:
- High school diploma or equivalent qualification.
- Proven experience in an administrative role, preferably in a customer service-oriented environment.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with the ability to interact professionally with customers and colleagues.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Detail-oriented with exceptional organizational skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Basic knowledge of accounting principles and procedures is a plus.
- Familiarity with repair shop operations or experience in a related industry is advantageous but not required.
- Willingness to learn and adapt to new tasks and responsibilities as needed.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Spartanburg, SC 29303: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15