What are the responsibilities and job description for the Quality Assurance Agent position at Mueller Reports?
Quality Assurance Agent
Mueller Reports is looking for a Quality Assurance (QA) Agents to join our growing team. This is a part time, full remote position (minimum of 20 hours per week.)
As a Quality Assurance Agent, you will be responsible for reviewing reports of residential homes submitted by our property inspection team. Your task will be to ensure the accuracy and integrity of reports by adhering to established review procedures.
The successful candidate will thrive in an independent and fast-paced role and possess strong critical thinking skills and deductive reasoning abilities. Mueller QA agents are expected to draw on these skills to arrive at sound judgments on the accuracy and reliability of inspection reports before finalization and delivery to customers.
MINIMUM QUALIFICATIONS:
· Effective time management and organizational skills, and superior attention to detail.
· Comfortability working in a fully remote work environment.
· Excellent written and verbal communication skills.
· Proficiency with Microsoft Office and the ability to navigate various company systems and databases.
· Predictable and reliable schedule/availability (at least 20 hours per week for PT, 35 hours per week for FT).
· Must be at least 18 years old and authorized to work in the United States.
· A home office equipped with high-speed/broadband home internet. Please note that a screenshot showing network speed and reliability will be required.
· A newer computer (laptop or desktop) running a Mac or Windows operating system (Chromebooks and tablets are not compatible with company systems). The device should:
-Have internet connectivity/functionality.
· Have the latest system updates installed.
· Have up-to-date antivirus software installed.
· Have a webcam/microphone enabled for conference calls and team meetings.
PREFERRED QUALIFICATIONS: While not required, a background in quality control, data entry, real estate, P&C Insurance, and/or construction is preferred. Training will be provided to otherwise qualified candidates.
ABOUT MUELLER REPORTS: Since 1980, Mueller Reports has been a national provider of data collection and business intelligence solutions for top insurance carriers and financial institutions. We are recognized by our clients for delivering industry-leading quality, customer service, and technology. With representatives in every state, Mueller Reports offers a rewarding career, job security, and opportunities for advancement. We take pride in recruiting and training motivated individuals for careers in the real estate industry.
COMPENSATION: Mueller Reports offers a competitive salary along with other perks, such as a casual work environment, flexible schedule, and weekly pay.
- Job Type: Full-time or Part-time
- Salary: $13.00 per hour
- Benefits: Flexible schedule, paid training, choose your own hours. Paid holidays, paid Time Off, and Health Insurance (for FT employees only).
- Schedule: Monday to Sunday, self-set hours (after training/probationary period). Some weekend availability may be required.
Work Location: Remote
For more information on how Mueller Reports collects data and prepares reports, we encourage you to review a short video below: (Copy and Paste the link below to view the video): https://www.youtube.com/watch?v=qckMwUEttEI
DISCLAIMER: Please note that any virtual meetings with Mueller staff, including interviews, training sessions, etc., may be recorded for quality and training purposes.
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Choose your own hours
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Application Question(s):
- Are you at least 18 years old?
- This position is fully remote, and requires effective time management and attention to detail. Are you comfortable operating in this type of environment?
- Do you have a home office, or other location, conducive to remote work?
- Do you have an active subscription to high-speed (broadband) internet service?
- Do you have a desktop, or laptop, computer running Microsoft's Windows or Apple's Mac operating system? Are you comfortable utilizing this device for remote work?
- The minimum hour requirements for full-time is 35 hours per week, and for part-time is 20 hours per week. Are you regularly available and able to work the minimum hours per week for the status you are applying for?
Work Location: Remote
Salary : $13