The MSRB seeks a Program Manager/Scrum Master who will oversee the full development lifecycle for systems related to municipal bond transparency, transaction reporting, and IT support. This role will coordinate with cross-functional teams on design, development, testing, and documentation to meet user and technical requirements. The Program Manager/Scrum Master will report to the Director of Product Management.

Key Responsibilities:

• Program Management: Lead critical programs through the Systems Development Life Cycle (SDLC) using Project Management and Agile best practices. Oversee schedule, scope, quality, communications, issues, and risk management.
• Artifact Management: Ensure project artifacts are complete and accurate throughout all lifecycle phases, including program closeout.
• Schedule Management: Develop and manage project schedules, coordinate with cross-functional teams, drive progress, address risks or delays, and escalate issues as needed.
• Scope Management: Monitor and control project scope, escalating changes to the Director of Product Management for impact assessment and stakeholder consensus.
• Issue Management: Track and resolve issues, using data-driven analysis to develop effective action plans.
• Risk Management: Identify, analyze, and mitigate risks in collaboration with cross-functional teams.
• Quality Management: Ensure compliance with the Technology Testing Process, including documentation review, test planning, execution, and reporting.
• Communications Management: Provide regular updates through Status Reports, Stakeholder Reviews, and ad-hoc communications.
• Release Management: Oversee cloud deployment processes in collaboration with IT Operations and Development teams.
• Post-Production Support: Manage resources to address and resolve prioritized post-production bugs.
• Change Management: Handle Change Requests throughout the SDLC.
• JIRA & Backlog Management: Maintain Team Boards and JIRA spaces, aligning project backlogs with business needs.
• Collaboration: Build strong relationships with team members, technology leaders, and stakeholders.
• Process Improvement: Evaluate and improve internal processes, presenting recommendations to the Director of Product Management.
• Cost Optimization: Support cloud cost optimization and other assigned initiatives.

Qualifications:

• 3-5 years of technical experience in data-driven analysis, configuration, change management, and project management.
• Experience with Agile methods, CI/CD pipeline, and AWS Cloud Certification is preferred.
• Strong organizational skills, attention to detail, and ability to work independently.
• Excellent communication, interpersonal, and presentation skills.
• Ability to translate complex concepts between business and IT, create graphical representations of data, and pursue ongoing skill development.

Listed above is targeted salary range for a new hire into this role. Final compensation decisions will be based upon a candidate’s relevant skills and experience.

Benefits

We are proud to offer a comprehensive benefits package that supports our employees’ overall mental and physical health and wellness. We aim to empower our employees with the resources they need to achieve a successful work life integration. For a comprehensive list of our benefits Click Here.

OUR VALUES

We consider how you do your job as important as what you do, and we live our values daily.

Integrity

Honesty and consistency are core to our values, and we believe that all individuals should be treated with respect, regardless of position. We strive to create a culture that celebrates diversity as a means of inspiring and cultivating innovation, purpose and inclusion among our most important stakeholders, our colleagues.

Teamwork

We feel safe to express our ideas and enthusiastically collaborate to achieve common goals, while reaping the rewards as a team. Exhibiting personal drive and resilience, even in challenging circumstances, is core to our culture.

Trust

We believe in the reliability, competency, and honesty of our colleagues. The confidence in our relationship with others is the groundwork for how we interact and build on those relationships.

Strive for Excellence

We care about making a difference. We contribute our time, talent and creativity to deliver innovative, high- quality and impactful work for the investors, communities and professionals that count on a fair and efficient municipal market. In service to our mission, we strive to build our knowledge, develop our skills and overcome obstacles.