What are the responsibilities and job description for the BDC Service Representative position at Murgado Automotive Group?
Are you a people person with a passion for luxury vehicles and customer service? We want you on our team!
At Acura of Highland Park we are seeking an enthusiastic BDC (Business Development Center) Associate to join our winning team. As part of the prestigious Murgado Automotive Group, you’ll play a vital role in helping deliver exceptional customer experiences in our state-of-the-art dealership.
What You’ll Do:
Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner
Schedule appointments for vehicle service and sales
Follow up with prospective customers and maintain a customer database
Handle customer concerns and questions, ensuring a smooth customer experience
Collaborate with sales and service teams to meet dealership goals
Qualifications:
Strong communication skills, both written and verbal
Comfortable working in a fast-paced environment with the ability to multitask
Previous experience in a customer service role (automotive industry preferred, but not required)
Knowledge of CRM systems is a plus
Positive attitude and ability to work effectively in a team
Why Join Us?
Competitive Compensation: Salary plus bonuses and incentives
Comprehensive Benefits: Medical, Dental, Vision, 401(k) with company match
Career Growth: Opportunities for advancement within the Murgado Automotive Group
Work Environment: State-of-the-art dealership with a supportive and dynamic team
Employee Discounts: On vehicle purchases, parts, and service
Apply Today!
If you’re ready to elevate your career and work with one of the top luxury automotive brands, we want to hear from you! Join the Murgado Automotive Group and become part of a customer-focused team dedicated to excellence.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Pay dependent on experience and performance.
At Acura of Highland Park we are seeking an enthusiastic BDC (Business Development Center) Associate to join our winning team. As part of the prestigious Murgado Automotive Group, you’ll play a vital role in helping deliver exceptional customer experiences in our state-of-the-art dealership.
What You’ll Do:
Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner
Schedule appointments for vehicle service and sales
Follow up with prospective customers and maintain a customer database
Handle customer concerns and questions, ensuring a smooth customer experience
Collaborate with sales and service teams to meet dealership goals
Qualifications:
Strong communication skills, both written and verbal
Comfortable working in a fast-paced environment with the ability to multitask
Previous experience in a customer service role (automotive industry preferred, but not required)
Knowledge of CRM systems is a plus
Positive attitude and ability to work effectively in a team
Why Join Us?
Competitive Compensation: Salary plus bonuses and incentives
Comprehensive Benefits: Medical, Dental, Vision, 401(k) with company match
Career Growth: Opportunities for advancement within the Murgado Automotive Group
Work Environment: State-of-the-art dealership with a supportive and dynamic team
Employee Discounts: On vehicle purchases, parts, and service
Apply Today!
If you’re ready to elevate your career and work with one of the top luxury automotive brands, we want to hear from you! Join the Murgado Automotive Group and become part of a customer-focused team dedicated to excellence.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Pay dependent on experience and performance.
Salary : $45,000 - $60,000
