What are the responsibilities and job description for the IT Manager position at MVI Field Services?
POSITION TITLE: IT Systems Manager
DEPARTMENT: MVI Field Services
REPORTS TO: IT Director
DESCRIPTION: The successful applicant will possess a strong background as a systems analyst and database management, computer management, and various operating systems. This role is essential in ensuring that our technology infrastructure runs smoothly and efficiently, providing support to our users and maintaining optimal performance across all systems.
ESSENTIAL FUNCTIONS:
- Develop internal and external facing reporting for a variety of projects
- Proficient in Office 365 including Excel, OneDrive, Outlook
- Experience with mobile devices, including Android and Apple preferred
- Excellent analytical skills with the ability to diagnose technical issues effectively
- Exceptional communication skills, both verbal and written, to convey technical information clearly in English
- Customer-focused mindset with a commitment to providing outstanding service
- Must complete a pre-employment background check
- Be in possession of a valid U.S. driver’s license
- Ability to visit other sites, if needed
- Manage and maintain documentation of policies, procedures and processes
- Strong knowledge of Server operating systems, network design & security, routers/firewalls
MARGINAL FUNCTIONS:
- Eligible to work in the United States
- Maintain a professional appearance
- Ability to travel on occasion to other sites
RESPONSIBILITIES:
- Provide exceptional customer service while assisting users with IT-related inquiries and issues
- Manage computer networking tasks, ensuring connectivity and performance across the organization
- Analyze system performance and user feedback to identify areas for improvement.
- Communicate effectively with team members and end-users to facilitate problem-resolution
The statements contained herein reflect the general details as necessary to describe the functions of this position and the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive list of the job requirements. You may be asked to perform other duties, when necessary, to meet client requests and improve the overall operation of the facilities. You will be evaluated in part based upon your performance of the tasks listed in this position description. MVI reserves the right to revise or change this position description at any time.
MVI Field Services is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please let the hiring manager know.
