Operations Specialist - WDI

Join NADAP’s exciting new Workforce Development Initiative in Hempstead helping Nassau County residents build careers!

Do you want to help make a positive change in other people’s lives? Be a part of our dedicated team of professionals making a real difference by helping people find the right path to education, training, and employment to support their independence and stability in recovery.

What we offer:

• $3K sign-on bonus
• Meaningful and impactful work in the community
• Comprehensive insurance benefits
• 401k plan with match
• 35 paid days off each year
• Tuition reimbursement and much more!

Position Objective:

To provide operational and administrative support to program administration, while completing various reports and projects to assist in the monitoring and achievement of program outcomes and milestone attainment.

Essential Functions:

• Creates and maintains program reports needed for funding sources and internal leadership, such as milestone and billing reports.
• Tracks actual performance to goal performance for all programs quarterly and prepares additional statistical data as needed.
• Prepares weekly performance reports on client engagement, placements, and retention.
• Assists in the billings for employment contracts and monitors receivables
• Trains staff on internal database data entry and reporting procedures
• Ensures that all client files have proper documentation, and that client information is entered accurately and timely into the database.
• Provides programmatic support to leadership team.
• Acts as liaison for IT and troubleshoots database issues.
• Able to run requested reports from Credible to assist with program monitoring
• Monitors, distributes, orders and reconciles MetroCard, Gift Cards and 180-Day incentives checks.
• Monitors, tracks, and orders office supplies
• Assist program director in preparing meeting agendas and note taking.
• Participate in meetings, staff development sessions and in-service training as assigned.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set
• May be assigned other tasks and duties reasonably related to their job responsibilities. Performs other duties as assigned.

Educational Requirements:

• High School Diploma with 1 year of operational experience

Skills and/or Experience Required:

• Knowledge of performance based contracting and data analysis; experience supervising and evaluating staff; excellent oral, written communications and computer skills; knowledge of workforce development a plus.
• Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required.
• Experience working in employment services or in social service-related field preferred.
• Good verbal and written communication skills.
• Excellent organizational skills
• Ability to work a flexible schedule and to travel to various locations to carry out assigned duties.
• Effective problem solving and interpersonal skills.
• Basic computer software literacy and computer usage experience.

Salary: $45,000-$50,000 plus $3,000 sign-on bonus

About Us:

NADAP’s Workforce Development Initiative (WDI) provides Nassau County residents with vocational options including connections with job training and education programs to meet career goals and pre-employment preparation, job placement, and work supports. Program participants are job ready and have been personally affected by substance use.

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.