What are the responsibilities and job description for the Floor Manager position at Nana's Dim Sum & Dumplings-Denver?
Job Overview
We are seeking a dedicated and experienced Floor Manager to oversee daily operations in our fast-paced environment. The ideal candidate will have a strong background in hospitality management and a passion for delivering exceptional customer service. As the Floor Manager, you will ensure that all aspects of the restaurant run smoothly, from food production to staff management, while maintaining high standards of food safety and quality.
Responsibilities
- Supervise daily operations to ensure efficient workflow and high-quality service.
- Manage staff schedules, training, and performance evaluations to foster a positive work environment.
- Oversee inventory control, including ordering supplies and managing stock levels.
- Ensure compliance with food safety regulations and maintain cleanliness in all areas of the restaurant.
- Coordinate with kitchen staff to ensure timely food production and presentation.
- Handle customer inquiries and complaints professionally to enhance guest satisfaction.
- Implement operational procedures and policies to improve efficiency and service quality.
- Assist in catering events as needed, ensuring all details are executed flawlessly.
Skills
- Strong knowledge of hospitality management principles.
- Proficient in food safety standards and practices.
- Experience with inventory control systems and procedures.
- Excellent shift management skills with the ability to lead a team effectively.
- Familiarity with quick service fast food restaurant operations is preferred.
- Experience in catering services and food production processes.
- Ability to cook or oversee kitchen management is a plus.
- Strong communication skills with a focus on customer service excellence.
Join our team as a Floor Manager and play a pivotal role in creating memorable dining experiences while leading our talented staff!
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 10 hour shift
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Denver, CO 80211 (Required)
Ability to Relocate:
- Denver, CO 80211: Relocate before starting work (Preferred)
Work Location: In person
Salary : $60,000