What are the responsibilities and job description for the Heavy Duty Specialist position at NAPA?
Job Description
If you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.
Responsibilities
We're looking for a Heavy Duty Counter Parts Professional who... * Gets a charge out of helping customers with their heavy duty parts questions, and parts needs
- Is driven to share knowledge about heavy duty part features, benefits and warranty info
- Can shift into high gear in our fast-paced retail stores
- Will jump into helping team members
- Is able to operate a cash register, and navigate computer and paper catalog systems
- Steers toward continuous improvement in store processes and procedures
- Strives to be winners in professional appearance, attitude and performance
Qualifications
- Know How - Heavy Duty Parts Knowledge and/or Experience
- ASE Heavy Duty Parts Certification is a PLUS
- Passion for delivering Customer Care
- Excellent Verbal and Written Communication skills
- Motivated to train and learn
- Ability to thrive and have fun in a Busy, Fast-Paced retail environment
- Knowledge of Heavy Duty Parts Cataloging and/or Inventory Management Systems is a PLUS
Requirement(s)
- Valid Driver's License and/or Reliable Transportation
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