What are the responsibilities and job description for the Automotive Service Lane Manager position at Napleton Corporate?
One of Napleton Automotive Group dealerships is looking to hire a Service Drive Manager.
What We Offer:
· Competitive Pay in the $80,000- $110,000 pay range
· Career Advancement opportunities
· Medical, Dental, Vision, PTO, 401K and more
Job Responsibilities:
· Work with customers to ensure we meet and address all vehicle maintenance needs, exceeding customers’ expectations, and company customer metrics
· Work with the Service Director to help maximize productivity and efficiency of the Service Lane
· Help coach, train, and develop Service Advisors
· Write repair orders for customers with full transparency of cost and time estimates, as needed
· Provide exceptional and timely communication-keeping customers updated throughout the process
· Communicate frequently with Technicians and Parts to ensure timely completion of work
· Exhibit a positive attitude and strong work ethic with customers and co-workers.
· Utilize cutting edge Fixed Operations Technology
Job Requirements:
· 5 years of high-volume Service Advisor and/or Service Lane Manager experience
· Exceptional Customer Service Skills
· Tech Savvy- able to learn and utilize technology
· 18 years of age or older
· Valid Drivers’ License and an acceptable driving record
-CDK experience is needed to be considered.
We are an equal opportunity employer
Salary : $80,000 - $110,000
