What are the responsibilities and job description for the Operational Specialist position at Nation Safe Drivers?
Nation Safe Drivers has been in business for 60 years and offers the rare opportunity to earn ownership stocks! With a stellar reputation as an industry leader in the Automotive Industry and one of the finest places to work in South Florida, we are excited about expanding our team. Our beautiful State-of-the-Art Corporate Headquarters is located in the heart of Boca Raton's thriving business park district. Employees are valued at NSD and enjoy a fun corporate culture, a supportive leadership team and excellent benefits.
Description
We are seeking a Client Lifecycle Operations Specialist who will be responsible for supporting the company's business entities and business partners to ensure operational excellence. The position requires communication, analytical, and professional skills to collaborate with our clients and internal departments.
Responsibilities :
- Accurately enter and process client enrollment documents and product-related information to enable end-to-end business.
- Communicate with internal and external partners including but not limited to agencies and dealerships.
- Review and verify documentation to ensure adherence to regulatory and procedural requirements.
- Maintain an organized digital filing system, centralizing documents for efficient access and retrieval.
- Conduct monthly audits of client accounts to ensure data integrity and accurate record-keeping.
- Manage and respond to client inquiries via phone and email, providing timely and knowledgeable assistance.
- Prepare and distribute scheduled reports to clients, ensuring accuracy and relevance of shared information.
- Order marketing supplies and ship them to clients as requested.
- Support special projects within NSD operations to enhance & optimize NSD and services to its clients.
- Maintain a high level of professionalism, customer service, and communication with all business partners while maintaining confidentiality of sensitive information.
Requirements :
What NSD can provide :
Nation Safe Drivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
