What are the responsibilities and job description for the Shipping & Receiving Specialist position at National Dentex Labs?
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this entry-level opportunity at NDX Lord's Dental Lab in DePere, Wisconsin for a Shipping and Receiving Specialist.
The regular hours for this position are from 7:30 a.m. to 4:30 p.m., Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution and tuition reimbursement.
Job Responsibilities:
- Enter work orders into Magic Touch (software) for all cases, print, QC and attach.
- Call offices to clarify order entry, questions, due dates and rush cases.
- Organize work throughout lab and deliver to departments
- Verifies the content of outgoing orders by accurately reviewing the prescription, work ticket and other applicable notes.
- Assists with FedEx, UPS and USPS
- Answers the telephone and provides customer service when needed
- Assist with shipping and receiving department – opening and disinfecting FedEx/UPS cases
- Send out prescription forms, boxes and labels.
- Assist with Invoicing and Processing
- Follow all safety rules and regulations (gloves, mask and eyewear)
- All other duties as assigned
Skills and Abilities Required:
- Ability to complete assigned workload as needed.
- Great customer service.
- Strong computer skills along with data entry
- Knowledge of dental anatomy and terminology - preferred.
- Willingness to assist other employees and perform other administrative duties as required.
- Train other employees as needed.
Minimum Education and Experience Required:
- Knowledge of Microsoft Office, Microsoft Outlook, and Magic Touch.
- Preferred: High school diploma or GED equivalent
- Administrative experience preferred; data entry experience a must
Physical Requirements:
- Ability to sit and stand for extended periods of time
