Director of Career Services

The Director of Career Services is the primary administrator responsible for the leadership, management and supervision of Career Services staffing, performance metrics, resources, programs and events for Career Services as it applies graduate employment outcomes. Responsible for maintaining placement rates pursuant to governing agency requirements, ensuring placement database and documentation integrity, and representing the school in a professional manner to the business community and the public at large and performs related work as required.

SAMPLES OF DUTIES

Under the direct supervision of the Campus President, the Incumbent is responsible for managing the department, tracking performance metrics, advising and assisting the Career Services Staff in the following duties and responsibilities:

• Assist with the hiring of Career Services staff.
• Actively manage Career Services team work activity and perform staff training and evaluations.
• Oversee Career Services initiatives and staff, driving a strategic vision and the implementation of new services and support in a creative and effective way to engage all students and graduates.
• Maintain, update and provide key metrics to promote positive Career Services performance outcomes.
• Collaborate with Career Services team to develop and implement a placement model that will provide the foundation for connection students and graduates to employers that will directly impact the school’s ability to exceed placement goals pursuant to governing agency requirements.
• Develop and implement research, marketing plans and relationships with companies to promote positive employer relationships and branding of the school to achieve graduate employment goals.
• Ensure interdepartmental collaboration to achieve the utmost effectiveness of student and graduate support as it applies to employment outcomes.
• Assist with the development of and participation in Program Advisory Boards.
• Assist with State, Federal, and Accrediting Agency reports as needed and/or as required.
• Provide instruction and assistance to students on developing job-seeking skills as required.
• Assist students with resume preparation and updating as required.
• Accurately maintain the placement database on all active students.
• Set up interviews for students and follow up with potential employers and students.
• Present job search workshops as needed or required.
• Verify placement of students maintaining records with integrity.
• Attend management meetings.
• Ensure department compliance with school, State, Federal, and Accrediting Agency standards.
• Participate in community organizations, committees, and networks with employers.
• Assist students to obtain part-time, supplemental income jobs while in school as needed.
• Participate in communications and placement meetings, in-service sessions, student orientation, graduation, and other school events as required by the school.

KNOWLEDGE, SKILLS, AND ABILITIES

• Motivating, developing, and directing the Career Services team as they work, identifying the best people for the job.
• Demonstrated ability to work in a metrics driven environment and achieve goals.
• Proven sales, networking, leadership and customer service proficiencies with the ability to provide exemplary service to a wide variety of individuals possessing varying education backgrounds and life experiences.
• Skilled in diplomatic conflict and problem resolution.
• Strong proficiency in MS Office Suite applications.
• Communicating effectively in writing as appropriate for the needs of the audience.
• Talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Adjusting actions in relation to others' actions.
• Being aware of others' reactions and understanding why they react as they do.
• Read and understand information and ideas presented in writing.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas so others will understand.
• Apply general rules to specific problems to produce answers that make sense.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Concentrate on a task over a period of time without being distracted.
• Commitment to excellence, integrity and professionalism in a student-centric environment.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Organizational Management, Communications or closely related field is preferred. Any relevant combination of management experience and education will be considered as determined by the Campus President; AND
• Minimum of two years in a Career Services leadership role in the education industry OR three years’ management experience in Staffing, Sales, Marketing, Job Placement or similar industry.
• A valid California Class “C” Driver’s License is required.

WORKING CONDITIONS

• Work inside protected from the weather.
• Work under pressure of constant deadlines with frequent interruptions.
• Work effectively in a demanding environment.
• Work collaboratively in a team environment.
• Work with sensitive and confidential information.
• Noise exposure under 65 decibels, roughly that of a normal conversation or a ringing telephone.
• Scheduling changes based on business needs.
• May be required to travel to locations other than assigned site.