What are the responsibilities and job description for the IT Service Engineer position at National Indemnity Company?
Company:
NICO National Indemnity CompanyWant to work for a company with unparalleled financial strength and stability that offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.
Want to work for a company with unparalleled financial strength and stability that also offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers.
This position will be with National Indemnity Company in Omaha, NE with a hybrid 50% in the office work environment. This position is not eligible for employer visa sponsorship. #LI-Hybrid / #LI-Onsite
What will you do?
The IT Service Engineer serves as an IT Desktop Support team member.
Coordinate the installation, management and troubleshooting of AV for conference rooms in a corporate environment.
Answer questions and trains others on related problems.
Assist others in the physical configuration and set up for the workstations.
Additional responsibilities include endpoint support, patching escalations, SCCM, and desktop management.
What are we looking for?
Bachelor's degree in computer science or related field
3 years related work experience
Experience with corporate AV set up and troubleshooting
Workstation hardware component knowledge
Excellent communication and customer service
Who would excel in this role?
Experience with Microsoft SCCM
Patching and vulnerability remediation
Active Directory/GPO knowledge
Knowledge of TCP/IP, DNS, DHCP
ServiceNow knowledge
We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development as well as companywide surveys to hear from our employees.
We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, onsite fitness center, an Employee Relations team ready to assist you and more.
Benefits, Perks and more! We offer a retirement and savings plan with dollar for dollar up to 5% company match, a paid upfront educational reimbursement program, subsidized downtown parking a Learning & Development team.
We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through companywide surveys.
We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.
Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!
