What are the responsibilities and job description for the Medical Receptionist position at National Staffing Solutions?

Medical Receptionist

At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. every day.

It is our passion, drive and integrity that enables us to continue our focus in assisting remarkable healthcare professionals like yourself in solidifying the best career opportunities available to you.

We’re currently seeking a Medical Receptionist to join our amazing team.

Details of the Opening:

Start date: ASAP
Salary: $18/hr
Schedule: Full Time, Mon-Fri

Job Summary:

Scheduler/receptionist responsible for the performance and coordination of appointment scheduling
Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
Coordinates and authorizes Veteran care with community providers that the VA does not supply or cannot supply timely
Communicates with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes
Personnel shall notify their contracting supervisor when automated systems are not performing as needed
Validates and update patient demographic information
Properly processes community care consults via HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS) systems and/or other systems as needed
Screens/receives phone calls in a courteous and timely manner
Responds to telephone inquiries regarding delivery of services
Daily computer use of Microsoft office products to include Excel, Word, Outlook & Microsoft Teams
Perform appointment scheduling, tracking, pre- and post- appointments contacts as required
Performs quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents
Other duties as assigned

What You’ll Need to Qualify:

Citizen of the United States of America
High School education or GED equivalent
Oral and written proficiency with English
Basic computer skills
Type at least 50 WPM
No health or physical disability restrictions that interfere with the performance of assigned duties
Basic medical terminology knowledge
Minimum 6 months customer service experience

Submit your resume to us today for consideration and one of our dedicated recruiters will be in touch within 24 business hours.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#INDA1

Job Type: Full-time

Pay: $18.00 per hour

Benefits: