What are the responsibilities and job description for the Business Analyst and Quality Assurance Specialist position at Navigate Wellbeing Solutions?
Business Analyst & Quality Assurance Specialist
Department: Technology
Manager: Director of Technology
Exempt
We are Navigate!
A well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is to Do Good Things. For us, these words are more than a catchy mantra. They’re the reason this company was formed and the guiding light for every decision. We’re all at Navigate because we truly want to spark positive change in other people’s lives. Here’s to doing good things – together!
How you contribute to our success
The successful candidate will play a critical role in our organization and should be able offer excellent technical support, create business requirements, QA process and software applications, and manage a small project portfolio. This is a fantastic opportunity to engage in a positive, creative work environment that offers excellent benefits and a flexible schedule.
Success for this position is defined by creating detailed business requirements that allow us to correctly define and scope a project to hit deadlines consistently. Detailed testing of weekly releases to maintain operational success. Supporting our internal teams to deliver a high quality service for our clients.
Your Responsibilities to the team, our clients and community
The Ideal Candidate
The Navigate Way - Core Expectations:
At Navigate, we expect all our employees to live the family values that have helped shape our culture:
Experience & Education needed for success in this role
Experience
Education
Navigate Wellbeing Solutions is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Navigate Wellbeing Solutions will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Navigate. Post offer, Pre-employment background screenings are required.
Department: Technology
Manager: Director of Technology
Exempt
We are Navigate!
A well-tech company helping organizations create more health and happiness in the employees, clients, and communities we serve. Our purpose is to Do Good Things. For us, these words are more than a catchy mantra. They’re the reason this company was formed and the guiding light for every decision. We’re all at Navigate because we truly want to spark positive change in other people’s lives. Here’s to doing good things – together!
How you contribute to our success
The successful candidate will play a critical role in our organization and should be able offer excellent technical support, create business requirements, QA process and software applications, and manage a small project portfolio. This is a fantastic opportunity to engage in a positive, creative work environment that offers excellent benefits and a flexible schedule.
Success for this position is defined by creating detailed business requirements that allow us to correctly define and scope a project to hit deadlines consistently. Detailed testing of weekly releases to maintain operational success. Supporting our internal teams to deliver a high quality service for our clients.
Your Responsibilities to the team, our clients and community
- Develop comprehensive test cases at the application and multi-application levels
- Create direct channels of communication to software and application developers that get the job done without managerial interjection
- Identify business trends utilizing real data and compile analysis reports that are delivered to developers, then follow-up on all results
- Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated on project progress
- Determine and document user requirements for business processes and abide by those requirements for future projects
- Create requirements, specifications and technical design documents that provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured project plans
- Estimate, prioritize, plan and coordinate testing activities
- Identify, record, thoroughly document and track bugs
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Investigate the causes of non-conforming software and train users to implement solutions
The Ideal Candidate
- Demonstrated knowledge of web technologies
- Ability to work independently and multi-task effectively
- Demonstrated understanding of projects from the perspective of both client and business
- Flexible and able to accept a change in priorities as necessary
- Strong attention to detail
- Experience with health care technology is a plus
- Solid knowledge of SQL
- Practical application ability with Microsoft Office
- Detailed analytical abilities
- Strong experience in user testing and software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Experience working in an Agile/Scrum development process
- Experience with project management
The Navigate Way - Core Expectations:
At Navigate, we expect all our employees to live the family values that have helped shape our culture:
- Deliver the Boom
- Everybody Love Everybody
- We are Family
- Inspire & Innovate
- Embrace Change
- Growth is Great
- Efficient & Effective
- Give Back
Experience & Education needed for success in this role
Experience
- 5 years’ experience in Information Technology/Business Technology
Education
- Bachelor’s Degree in Information Technology or related field
- Normal mental and visual attention is required. Normal office working conditions requiring continuous use of both hands. Sitting most of the time, may involve walking or standing for brief periods of time.
- Position requires occasional bending, squatting, twisting and climbing stairs. There are minimal exposures to workplace hazards.
- To perform the job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable a qualified individual with a disability to perform the essential functions.
- Position is available for remote workers.
Navigate Wellbeing Solutions is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Navigate Wellbeing Solutions will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Navigate. Post offer, Pre-employment background screenings are required.
