What are the responsibilities and job description for the Customer Service Coordinator - NYCPCT position at NavitsPartners?
Job Title: Customer Service Coordinator
Duties:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Use strong internet and computer skills to process customer data and requests.
- Conduct training for team members to improve customer service processes.
- Exhibit a professional demeanor in all customer interactions.
- Accurately input data with a typing speed of 25-35 words per minute.
Skills Required:
- Strong verbal and written communication skills.
- Proficiency in customer service tools and computer systems.
- Training and mentoring experience.
Experience:
- 1 year of experience in a customer service or related field.
Pay Range:
- Weekly: $1,300 - $1,550
Salary : $1,300 - $1,550
