Service Desk Associate - NYCPCT

Job Title : Service Desk Associate

Duties :

• Provide excellent customer support through verbal and written communication.
• Manage service requests using strong computer and internet skills.
• Train new employees to ensure consistent delivery of high-quality support.
• Maintain accurate records by typing 25-35 words per minute.
• Exhibit professionalism in interactions with customers and colleagues.

Skills Required :

Experience :

Pay Range :

Salary : $1,250 - $1,550