Employee Relations Specialist

Overview

To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.

Responsibilities

• Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance
• Conduct thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk
• Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound
• Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)
• Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations
• Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers
• Maintain working knowledge of regulatory requirements and practices including changes and new legislation
• Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions
• Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance
• Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed
• Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management
• Represent Navy Federal in unemployment hearings and appeals, as necessary
• Assist in composing internal and external communications
• Leads and/or provides support for projects and initiatives within the business unit and/or across the organization
• Research, compile, review and analyze reports
• Participate in training initiatives with new Employee Relations team members
• Perform other duties as assigned

Qualifications

• Effective knowledge in local, state and federal employment regulations
• Effective knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Ability to maintain confidentiality and demonstrate integrity
• Effective skill applying local, state and federal employment regulations
• Effective research, analytical and problem solving skills
• Advanced verbal and written communication skills
• Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Advanced organizational, planning, and time management skills
• Effective skill working with diverse internal and external contacts
• Advanced skill building effective relationships through rapport, trust, diplomacy and tact
• Effective skill navigating multiple screens and PC applications and adapting to new technologies
• Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience

Desired Qualifications

• Basic knowledge of Navy Federal Human Resources policies, procedures, and programs
• Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• PHR/SHRM-CP or SPHR/SHRM-SCP Certification

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131

About Us