What are the responsibilities and job description for the MWR Beverage Cart Attendant (Salesclerk) position at Navy Region Southwest Fleet and Family Readiness (FFR)?
Summary
The Beverage Cart Attendant is primarily responsible for the smooth functioning and service aspect of a (full service) beverage cart for in the F&B program, Navy Region SW. The Beverage Cart Attendant is responsible for delivering the highest caliber of luxury service to golf guests in an upbeat, lively environment. Creates a professional atmosphere that is inviting for guests, promoting and enhancing the offerings of a wide range of quality beverages and other spirits, as well as menu items.
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Duties
Customer Service work comprise 55% of incumbent's time and include but are not limited to:
Requirements
Conditions of Employment
A high school diploma or GED is preferred.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.
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The Beverage Cart Attendant is primarily responsible for the smooth functioning and service aspect of a (full service) beverage cart for in the F&B program, Navy Region SW. The Beverage Cart Attendant is responsible for delivering the highest caliber of luxury service to golf guests in an upbeat, lively environment. Creates a professional atmosphere that is inviting for guests, promoting and enhancing the offerings of a wide range of quality beverages and other spirits, as well as menu items.
Help
Duties
Customer Service work comprise 55% of incumbent's time and include but are not limited to:
- Offer guests the opportunity to obtain and enjoy food and beverage while in the process of playing golf or enjoying other events.
- Describes menu items to customer explaining various product combinations and options.
- Represent the club in a professional manner through image, dress, communication, and immediate follow through and response. ? Monitors consumption of guests and follows protocols to ensure a safe environment.
- Offer to dispose of trash and empties to assist the guests to maintain a consistent and clean environment.
- Assist in other ways such as directions to the restroom, club house, etc.
- Request and restock in a timely manner to ensure proper par levels that allow for consistent and quality service.
- Active participation in events, programs, meetings, and training.
- Operates a golf cart motor vehicles (approximate weight up to 1,000 pounds) to transport and deliver alcoholic and non-alcoholic beverages, food and snacks to golf course customers.
- Loads and arranges food orders in vehicle so that it does not shift or fall.
- Obeys all traffic laws and safety regulations.
- Performs and documents vehicle operator maintenance, such as checking fluid levels, air pressure in tires, cleaning and washing vehicles.
- Sets up glasses, silverware, dishes, trays, napkins, condiments and menu items.
- Serves food and drinks to restaurant patrons.
- Clears and cleans the table and the immediate area and reset the table in preparation for the next guests.
- Performs other duties as required.
Requirements
Conditions of Employment
- Must possess and be able to maintain a valid driver's license.
- This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.
- May be recalled to duty and/or required to work overtime, including on an emergency basis.
- This is a drug testing designated position. The incumbent is subject to random testing for drug use.
- Must be able to obtain within 30 days of hire, and maintain for duration of employment: Cash Handling Training, Responsible Alcohol Training, Sanitation Training
- Must meet minimum state age requirements to prepare/serve alcohol.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must meet federal suitability requirements including successful completion of background investigation.
- Ability to perform common arithmetic problems associated with receiving payment from customers, making change and preparing cash reports.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Must have the ability to learn POS system.
- Must have the ability to safely operate a motorized beverage golf cart and have good depth perception/vision.
- Skill in organizing work assignments in a logical sequence in order to execute tasks quickly and accurately.
- Ability to follow instructions well and comfortable working mostly outdoors.
- Knowledge of proper golf etiquette.
- Must be able to work long hours in various weather conditions.
- Work well under pressure, coordinating multiple tasks at any given time.
- Requires an approachable, engaging personality and the ability to relate and converse with all types of people
- Customer service experience of at least one year preferred.
A high school diploma or GED is preferred.
Additional information
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States.
Read more
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