What are the responsibilities and job description for the Automotive Parts Counter Person position at Nazareth Ford?
Join our team as a Counter Person where your contributions will directly impact customer satisfaction and operational efficiency!
Overview
We are seeking a dedicated and customer-oriented Counter Person to join our team. The ideal candidate will play a vital role in providing exceptional service to our customers while efficiently managing daily operations at the counter. This position requires a blend of strong communication skills, attention to detail, and a solid understanding of automotive services and products.
Job description
We are currently looking for an experienced parts counter associate to join our team. Parts Associates are responsible for handling retail and wholesale parts needs at the counter for internal and external demands, including telephone inquiries and requests. Parts associates will also assist in maintaining inventory and supplies as necessary.
Job Responsibilities
- Sell parts to meet departmental production and profitability goals
- Issue parts and accessories to mechanics from the parts counter.
- Provide delivery service of orders using parts truck.
- Display seasonal parts and accessories in an attractive manner.
- Control files, reference books, and other paperwork at the parts counter
- Orders out-of-stock parts requested by customers, maintain customer back order file.
- Maintain master parts and price book, read appropriate manuals to ascertain type and specification of part.
- Receive original and duplicate copies of repair orders from dispatcher and place in order file.
- Places special orders for parts.
- Provides pricing and product information to customers.
- Assists in taking inventory.
- Maintains Customer Satisfaction scores at or above dealership standards.
- Answers telephone promptly and consistent with dealership guidelines.
We are seeking a candidate with a customer focused attitude. Familiarity with parts and inventory status is a must. Computer skills are required.
Requirements:
- Prior Ford, Chevy or GMC parts advisor experience helpful
- Tekion experience helpful
- Must be able to work in a fast-paced work environment
- Strong organizational and time management skills are required
- Detail-oriented, professional appearance and strong work ethic are required
- Must have computer proficiency.
- Must be able to bend and lift up to 50 lbs
- Team oriented, flexible and focused on maintaining a high level of customer service
Koch 33 Auto’s Commitment to You:
- Closed on Sundays
- 401k
- Health Insurance
- Employee Discounts
- Paid Vacation, Paid Holidays, Paid Sick Time
- Well established business. Open since 1978!
- Ongoing training and certifications
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Rotating weekends
Experience:
- Automotive Parts: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Nazareth, PA 18064 (Required)
Work Location: In person
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Vision insurance
Schedule:
- 8 hour shift
- Rotating weekends
Ability to Commute:
- Nazareth, PA 18064 (Required)
Ability to Relocate:
- Nazareth, PA 18064: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000
