What are the responsibilities and job description for the Sr. Account Manager - Safety position at NBCUniversal?
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
As a company uniquely positioned to educate, entertain, and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity, and Inclusion (https : / / www.nbcuniversal.com / diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https : / / www.nbcuniversal.com / csr) work, is informed by our employees, audiences, park guests, and the communities in which we live. We strive to foster a diverse, equitable, and inclusive culture where our employees feel supported, embraced, and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
In this role, you will specifically support our NCSI platform. As a strong team player, you will be responsible for providing unparalleled service to our existing enterprise level, NCSI customers. Specifically, focusing on the optimization of our background screening packages, industry expertise and advising on customers safety programs.
Job Duties
Foster relationships with NCSI Enterprise accounts and be a strategic partner for their national safety programs
Ensure a strong partnership with the NCSI Onboarding and Compliance teams to onboard clients
Be present at key industry leading events, as well as critical events for top NCSI customers
Hold regular account reviews with your territory and promote full adoption of NCSIs solutions
Provide consultative feedback / advice to help create the best possible experience for our customers and their entire organization
Continue to gain advanced background screening industry knowledge while developing sales skills to better assist customers
Act as a leader within the Account Management division, being open and willing to teach your peers
Ensure that any statement of work (SOW) and service level agreements (SLAs) included in agreements are executed to or above customer expectations.
Foster a team atmosphere - support your teammates and share lessons learned
Maintain accurate daily record of sales activity using Salesforce.com
Meet and / or exceed department metrics and goals
Other duties as assigned
Basic Qualifications
Expected to travel on an as needed basis for in person business reviews and key industry events
College degree or equivalent experience
Strong written and telephone skills required
4 years' experience in sales, account management, and / or customer service
Strong work ethic to effectively manage your time to drive growth within your assigned territory.
Demonstrated multi-tasking abilities with consistent and timely follow-through
A self-starter and problem solver, a team player
Desired Characteristics
Strive for honesty, transparency, and accurate communication - always overdeliver
Able to exercise independent judgment while taking great pride in your work
Empathetic, solutions oriented and a true passion to service customers
Ability to embrace change and thrive in situations where there is no paved path
Sales experience within background screening industry is preferred
Sales or direct working experience with the United States Olympic & Paralympic Committee is preferred
Experience using salesforce.com or similar CRM system is preferred
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https : / / www.nbcunicareers.com / benefits) of the Careers website.
Pay range : $75,000- $79,000,000 per year with 43% Sales Incentive Comp target
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and / or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.
