Project Management Intern

The project management intern will support a project manager on cross-departmental initiatives. Responsibilities will include Defining tasks and dependencies in a project plan in support of project scope; logging, maintaining and managing risks, issues and key decisions in the project Risk and Issue Log; updating project plans and status; providing project meeting and facilitation logistics and coordination support; maintaining, operating and maturing tools and processes used to support Transformation activities (e.g., Smartsheet, Teams, Decision Making, Resource Planning, etc.). This is an internship for a student actively pursuing a degree offering hourly pay and is projected to last approximately 12 weeks.

Responsibilities:

Project management support:

• Support all phases of the project process for one or more business plan projects, from initiation to project close-out.
• Support the planning, scheduling and management of projects, including team identification and budgeting.
• Analyze business problems and operations to develop project deliverables and long-term goals with mentorship from project manager.
• Provide management support, including organizing meetings, developing agendas, issue tracking.
• Establish, coordinate and maintain communication with project team members.
• Provide support to the leadership team, including development of meeting materials and agendas.

Systems analysis:  Support the planning and execution of operational studies relative to the development or revision of operational procedures and supporting software systems.

• Assist functional units with development of organizational structure and methods required for performance of existing new and/or expanded functions and the supporting software systems.
• Plan, schedule and manage development of functional requirements and specifications, including related documentation.
• Develop and administer project work plans and timelines.
• Support the testing process to ensure quality of software deliverables.

Process Development:

• Support efforts to develop and implement project management best practices. 
• Assist with expertise for all projects, as needed. 
• Advocate skills development and self-improvement of team members and self through continuous learning, active coaching, and development activities; demonstrate this commitment through example.

Process Metric Reporting:

• Report on initiative metrics.
• Support business or technical lead in reviewing metrics and twice-monthly Transformation Initiative Governance Review meetings or ongoing project status meetings.

Requirements:

• Working towards a four-year degree or equivalent industry experience.

• Interest and dedicated focus towards process optimization, organization capability development, and program management/leadership.
• Ability to extract and represent business requirements/opportunities.
• Experience starting and leading projects from start to finish (may be academic experience).
• Ability to divide time between multiple projects.
• Must be able to work with customers and end users to understand their needs, and will bring knowledge of industry to bear in making recommendations and advising regarding possibilities with which they are not familiar.

Compensation:

• This internship offers an hourly rate of pay in the range of $18.00 - $25.00 per hour, depending on experience.
• This is an internship for a defined period of time and is not benefit eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

NCQA is a drug free workplace. NCQA recruits, hires, trains and promotes individuals, and administers any and all personnel actions, without regard to race, color, religion, national origin, age, sex, pregnancy, citizenship, familial status, disability status, veteran status, genetic information, or other protected statuses under applicable state and federal laws.   

NCQA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). 

Salary : $18 - $25