What are the responsibilities and job description for the Customer Service Representative position at Nelson Connects?
About You
We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills, strong organizational skills, and the ability to multitask effectively.
Proficiency in using computer software for scheduling and record-keeping is essential, as well as the ability to work under pressure and make quick decisions in emergency situations.
You should have knowledge of safety protocols and procedures, strong problem-solving skills, and attention to detail, as well as experience in dispatch coordination, preferably in the maintenance or service industry.
