Department Training Specialist - Media

The Department Training Specialist has overall responsibility for the assessment, design, development, implementation, and evaluation of training for the assigned department(s). The Department Training Specialist will also ensure that training documents are updated as needed and each employee within the area has current and complete documentation. The Department Training Specialist is competent with all training roles and will guide these roles within the department.

Required

Education and experience requirements:

• Demonstrated proficiency training employees
• Background in reviewing and updating current company trainings, while working with leadership to support newly developing methods
• Bachelor's degree in a relevant Life Science
• Or AA/AS or 2 years higher education with 1 year directly applicable experience
• Or High School Diploma or equivalent, with 3 years directly applicable experience
  

Essential Duties

General

• Experienced in department procedures, tasks, and processes.
• Assess department training needs.
• Assess cross training needs and opportunities.
• Design and implement the training schedule for new employees
• Design and develop training materials.
• Deliver training for new and current employees on the required tasks and processes.
• Deliver refresher and other retraining on the required tasks and processes (as needed).
• Assist with delivering company-wide training (as needed).
• Evaluate training to ensure department and company training is efficient and effective.
• When there are no training needs, assist in production or other work as needed.
  
  

Stakeholder Coordination

• Work with (and gain approval where necessary for) department managers to communicate and coordinate training plan and training needs for the area.
• Coordinates other trainer functions within department (mentors, hands-on, instructor, and developer).
• Work with the Professional Development Department (PDD) to reinforce new employee orientation and other cross function training.
• Align department training with the PDD company-wide training initiatives
• Flexible to work various shifts within your department as needed or agreed upon with department management to fit training needs.
• May require travel and overnight stay to other facilities (local and global) to conduct training on tasks and processes in your area (as needed). Travel may be during business hours or outside of business hours.
  
  

Training/Personal Development

• Complete training for all levels of trainers at Nelson Labs.
• Continually develop training skills by attending external or internal training sessions on training and development methods.
• Stay current with regulatory, technical, and scientific information required for your department training.
• Work closely and mentor with subject matter experts in your department.
  
  

Quality

• Ensure all training is documented appropriately.
• Ensure proficiency of trainees within department before performing assigned tasks independently.
• Assist with quality investigations to identify, design, develop, and implement training to improve quality, address department quality trends and regulatory findings, and CAPA training needs.
  
  

Project management

• Manage the various training projects identified for your department and meet necessary deadlines.
• Coordinate training development efforts with other departments when necessary.
  
  

Continuous Improvement

• Identify areas for improvement within department processes and training.
  
  

Competencies of this position

• Must be able to multi-task and be self-motivated
• Strategic thinking
• Problem solving & decision making
• Talent development
• Mentoring, hands-on training, materials development, and presentation skills
• Attention to detail
• Project management skills including organization, time management, delegation, teamwork, effective PM methods (Agile/SCRUM)
• Computer Skills: knowledge of Microsoft Office (especially Word and PowerPoint), use of job aid development technologies
• Soft skills such as patience, empathy, and approachability
• Knowledge of ADDIE or other training development models
• Professionalism and positive rapport with co-workers and management
• Effective communication skills: written and verbal
• Effectively collaborate with SMEs, leaders, and other staff to meet the training and development needs
  
  

Work Environment

• This job operates in a professional office and laboratory environment.
• This role routinely uses standard office equipment such as computers, keyboards, computer mouse, telephones, photocopiers, projectors and file cabinets.
• Noise level of the training areas may be louder than normal due to lab equipment. Temperatures in various lab spaces visited by trainers may be above 95 degrees and below 32 degrees.
• Possibility exists for exposure to biological and chemical hazards, exposure to carcinogenic compounds and other environmental aspects, which may be considered unfavorable. Employees are expected to follow Biosafety and Chemical Hygiene policies, practices and procedures
• Trainers specifically hired for laboratory departments will be required to wear lab appropriate attire and (at least) basic lab PPE (lab coat and safety glasses). Additional lab PPE may be required based on testing and materials used during testing (cleanroom gowns, respirators, masks, gloves, etc.). Trainers in laboratory departments will also use general lab equipment such as pipettes, hoods, microscopes.
  
  

Physical Requirements

• Requirements to stand and traverse to various office and lab locations and sit at a computer workstation will vary.
• Bending, stooping and crouching.
• Occasional push and pull tasks with one or both hands.
• Able to use lab equipment (manipulate small hand tools, push heavy carts and cages full of lab supplies).
  
  

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Soter a Health at soterahealth.com.