Project Coordinator

We have an exciting opportunity for a Project Coordinator to join our team!! The Project Coordinator monitors, collects, and analyzes data to ensure accuracy and timeliness of information to optimize business performance and client management. As a Project Coordinator, you will report to a National Practice Business Leader and partner with the Program Manager in support of the specific practice in overall Business & Project Performance, Service Delivery, Profitability and Risk.

Successful Project Coordinators engage and collaborate with Practice Leadership, Project Managers, and teammates to understand their business and organizational challenges and support strategic solutions related to optimizing business & project performance. Project Coordinators are highly self-motivated, have can-do, support service attitudes, are highly adaptable and keen problem solvers. As individual contributors, they are responsible for working independently on tasks with periodic supervision. Project Coordinators have experience in supporting one or more of the following areas: Finance & Accounting, Business Administration, Operations, and/or Project Management.

Attributes to support the NELSON Culture:

• Go All-In – Take responsibility for your actions, do what you say and always lead by example
• Keep It Real - Communicate with empathy, transparency, and respect to support each other in the pursuit of great work
• Embrace Growth - Seek to learn, grow and experiment to fuel our future
• Think Boldly - Exude a passion for problem solving, creativity and curiosity in everything you do
• Be You – Express your unique self and actively engage in our fun, diverse community of real people

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.

Required Knowledge and Skills:

• Knowledge and ability to use analytical and problem-solving techniques.
• Analysis and spreadsheet capabilities are essential components.
• Ability to complete tasks and produce deliverables independently.
• Ability to communicate effectively both verbally, graphically and in writing.
• Knowledge and ability to use Deltek Vision, NELSON Business Insights reporting (Tableau), MS Office, including Word, Excel, PowerPoint, Outlook, and facilitating virtual meetings.
• Good presentation and facilitation skills.
• Ability to multi-task, organize and prioritize tasks as needed to complete within the identified time frame.
• Proficiency in contract administration, additional services management & collections resolution.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Service Delivery:

• Full responsibility for the application and management of the Project Lifecyle and Practice playbook comprised of goals/outcomes of service, process workflows, standard operating procedures, and quality assurance measures to ensure service delivery excellence, with direct accountability for:
• • Supporting the Practice Leader by proactively pulling data, reporting, project review meeting support and action items with responsibility for identifying issues and developing effective solutions.
  • Leading Project Managers through QAQC of Deltek Project & Plan setup and providing feedback as needed.
  • Providing Pipeline and Project Administration leadership to Project Managers, including Deltek Opportunity entry, Project setup and Plan updates as directed by Practice Business Leader, typically during peak activity times.
  • Performing Deltek billing set-up, including contract review and alignment
  • Analyzes project performance and proactively identifies and communicates potential Add Services opportunities.
  • Partners with Practice Finance Leader in the reconciliation and follow-up of unbilled Items.
  • Manages and solves complex billing challenges.
• Support on-going enhancements to the integrated Project Lifecycle and Practice playbook based on new industry trends and lessons learned on projects and accounts.
• Regularly communicate with Practice Business Leader, Practice Business Manager, Project Managers, and Finance partners to ensure effective collaboration and support to meet performance goals.
• Review documentation and contracts to ensure compliance with NELSON standards; escalate issues as needed.
• Contribute to and offer professional opinion to the National Practice Business Leader regarding current projects, staff, client relationships, etc.

Technical:

• Project Coordinators possess proficiency-level technical skills, industry knowledge and expertise in at least one of these subject matter areas:
  • Finance & Accounting
  • Business Administration
  • Operations
  • Project Management

Financial Management:

• Submit timely and accurate projections to National Practice Business Leader and promptly notify if actual work varies from plan. Strategize and implement effective solutions.
• Complete timesheet daily, confirming accuracy prior to submission.
• Complete expense reports timely, confirming accuracy prior to submission.

Teammate Development and Mentoring:

• Enhance the work and careers of Teammates through continuous training, support, mentoring on project specific items including: Deltek Opportunities, Project & Plan management; Performance targets and progress reporting.
• Provide consistent and constructive feedback to team and assist the National Practice Business Leaders with providing teammates with opportunities to achieve professional goals.

Internal Client Relationship:

• -foster relationships and engage to effectively collaborate to achieve business performance goals

Business Travel & Billable Expectations:

• Ability and willingness to be away from home for business travel up to 50% of the time (120 weekdays/weeknights annually excluding weekends and holiday and Personal Time Off).

Education / Experience:

• Associate’s, Bachelor’s, or Master’s degree in Architecture, Real Estate, Planning, or Interior Design from an accredited University
• 5 years relevant industry experience preferred; or equivalent in appropriate education and experience.

Computer Skills:
To perform this job successfully, an individual is required to be proficient in Microsoft Office (including Word, Excel, and Outlook), Microsoft Visio and/or Business Intelligence tools as used for business performance reporting. Strong Proficiency in Deltek and facilitating virtual meetings in Zoom, etc.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Teammate is regularly required to sit; use hands to finger/type, handle, or feel; and talk or hear. The Teammate is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a normal office setting with moderate noise and minimal exposure to health or safety hazards. Substantial time is spent working on a computer. Must have familiarity with most types of modern office equipment. Site visits to project locations may occur where inherent characteristics of a job site exist.