Director of Emergency Services

Job Title: Director of Emergency Services

Location: Tallahassee, FL

Salary Range: $115,000 - $145,000 per year (based on experience)

Annual Bonus: 15% Director Bonus (based on performance)

Relocation Assistance: Case by case

Job Type: Full-time

Position Overview:

We are seeking a Director of Emergency Services to oversee the operations of a busy Emergency Department (ED) in Tallahassee, FL. This leadership role is crucial to ensuring high-quality patient care, improving service metrics, and driving department growth. You will lead a dynamic team, implementing policies, developing staff, and advancing the patient experience in the ED. If you are an experienced leader in emergency services with a proven track record in operational excellence, mentoring teams, and improving patient outcomes, we want to hear from you.

Key Responsibilities:

• Leadership & Team Management:
• Lead the Emergency Services Department, ensuring effective staffing, operations, and performance.
• Coach and mentor immediate subordinates, providing feedback and development opportunities.
• Foster strong relationships and networks to meet departmental and organizational goals.

• Quality Improvement:
• Develop and implement processes to ensure consistent, high-quality care and patient safety.
• Monitor and evaluate key performance metrics, taking action to improve outcomes.
• Oversee compliance with regulatory and accrediting bodies, ensuring standards are met.

• Strategic Planning & Development:
• Develop an ongoing emergency services program that aligns with the hospital's mission.
• Participate in hospital-wide committees to improve service delivery and operational efficiency.
• Lead efforts to advance the patient experience agenda in the ED.

• Operational Excellence:
• Ensure the department is in line with hospital policies, procedures, and professional standards.
• Oversee budgeting, resource allocation, and operational decisions to drive department success.

• Staff Development & Retention:
• Support the recruitment of new talent and retention of current staff.
• Engage in employee rounding, identifying and mentoring future leaders.
• Promote employee engagement practices to maintain a motivated, effective team.

Qualifications:

• Experience:
• A minimum of 3-5 years of recent experience as a Director of Emergency Services in a large acute care facility.
• Proven ability to improve key metrics, patient experience, and overall departmental performance.
• Experience with leading a team of ~45 FTEs in a fast-paced, high-volume ED.

• Education:
• Bachelor's degree in Nursing (Required).
• Master's degree in Nursing, Business Administration, Healthcare Administration, or related field (Preferred).

• Licensure & Certifications:
• Active RN license in the state where you will be practicing.
• Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Basic Life Support (BLS) certifications required.

• Skills & Attributes:
• Strong leadership, communication, and interpersonal skills.
• Experience with mentoring and coaching staff and managers.
• Proven track record of improving operational efficiency, patient outcomes, and employee satisfaction.

Benefits:

• Comprehensive Health Coverage
• Medical, dental, and vision plans, including prescription drug and behavioral health services.
• Retirement & Savings:
• 401(k) with 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan
• 10% discount on stock options.
• Work-Life Balance:
• Paid time off (PTO), paid family leave, short- and long-term disability coverage.
• Professional Development:
• Tuition assistance, dependent scholarships, and career advancement opportunities.
• Additional Perks:
• Employee discounts, legal counseling, pet insurance, and more.

How to Apply:

If you are ready to make an impact and lead a dedicated team in the Emergency Services department, apply today by submitting your resume and cover letter through LinkedIn.

Equal Opportunity Employer:

We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, religion, gender, gender identity, sexual orientation, disability, or veteran status.