What are the responsibilities and job description for the Patient Relations Representative position at Network ESC?
Network ESC -
Major Community Based hospital in the Bronx seeks Patient Relations Representative for 3 month contract (potential for perm conversion). MUST be able to pass all background / drug screen
Spanish preffered but all qualified candidates are encouraged to apply
Excellent customer service oriented background
Must Be reliable and able to work Monday-Friday 9am-5pm
Experience in a hospital / healthcare setting is ideal
Responsible for writing reports.
Serve as intermediary between hospital and patient / family etc to log and Investigate complaints.
Review investigations / ensure all notes are entered / review reports for proper terminology scan and file once completed.
Excellent Follow Up Skills
Pays $18-$20 / HR
Salary : $18 - $20