What are the responsibilities and job description for the Office Coordinator position at Neuron?
JOB DESCRIPTION
Job Title: Office Coordinator
Group: G&A
Salary Range: Competitive based on experience
Location: Greater Miami region, Florida
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Company Overview:
Neuron is the first AI-powered quality of experience (QoE) management platform initially designed for things that move, like ships and planes, but evolving to fixed and “on-the-pause” platforms. Neuron is transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Neuron platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE for applications and end-users. Today, Neuron works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.
Why Neuron?
- Founded in 2019, Neuron is a fast-growing, Series A tech startup passionate about making connectivity and digital experiences better for everyone, everywhere.
- Our industry-first solutions are already addressing major challenges for companies in the aviation, cruise, commercial shipping and energy industries – with one significant satellite network operator partnership secured and others actively in development.
- Neuron is headquartered in the greater Miami region, with offices in the UK and India, and remote teams around the world.
- As an early-stage company, all Neuron employees have the opportunity to make a significant impact on our growth trajectory, and the future of the industries we serve.
- Neuron is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.
Key Duties and Responsibilities
- Administrative Oversight:
- Provide support for the day-to-day operations of the office, ensuring smooth and efficient administrative processes.
- Serve as the primary point of contact for all office-related inquiries, addressing issues promptly and proactively.
- Assist with implementing office policies and procedures to enhance operational effectiveness and ensure compliance with company standards.
- Staff Coordination:
- Support team members by assisting with scheduling and ensuring workloads are distributed efficiently to meet departmental needs.
- Provide logistical support for day-to-day operations, addressing team requirements as needed.
- Assist with onboarding and orienting new team members, ensuring they are equipped with the necessary resources.
- Office Maintenance and Supplies:
- Maintain the office as a clean, organized, and professional environment, ensuring all facilities are in proper working order.
- Monitor inventory levels for office supplies, snacks, and beverages, coordinating with vendors to place timely orders.
- Liaise with service providers and building management to resolve maintenance issues and ensure uninterrupted operations.
- Logistics Support:
- Assist with the coordination of equipment shipments, deliveries, and receiving to ensure smooth operations.
- Organize and track incoming and outgoing equipment, collaborating with relevant teams to meet deadlines.
- Ensure proper documentation and communication for all logistical activities.
- Budget Management:
- Track and organize office-related expenses, maintaining accurate records of purchases and reimbursements.
- Process invoices and expense reports in alignment with company procedures.
- Communication and Coordination:
- Serve as a central communication hub, managing internal and external correspondence, including memos and announcements.
- Schedule and organize meetings, conferences, and events, ensuring all logistical and technical needs are addressed.
- Support IT troubleshooting for basic office equipment and liaise with IT support as needed for escalated issues.
- Event Coordination:
- Coordinate on-site events such as board meetings, leadership gatherings, and customer visits, ensuring all arrangements meet expectations.
- Organize and book meeting spaces, including outsourcing venues when in-office spaces are unavailable.
- Prepare spaces for meetings and events, including arranging catering, setting up equipment, and ensuring cleanliness.
- Record keeping and Compliance:
- Maintain accurate records for office activities, including compliance-related documents, employee schedules, and administrative logs.
- Support adherence to company policies and compliance requirements by maintaining organized documentation.
- Technology and Tools Management:
- Assist with maintaining office equipment, such as printers, conference systems, and shared tools.
- Collaborate with IT to ensure the office's technology systems are operational and updated.
- Support the adoption of new tools or processes to enhance office productivity and collaboration.
Formal requirements:
Education: Bachelor’s degree in Business Administration, Office Management, or a related field (preferred but not required).
Experience: Minimum of 5 years in office administration or management roles.
Flexibility: Ability to work non-traditional hours, including evenings or weekends, depending on events or operational needs.
Skills:
- Exceptional organizational and multitasking abilities, ensuring the seamless execution of daily tasks and long-term projects.
- Strong verbal and written communication skills, with the ability to convey information clearly and professionally to diverse audiences.
- Proficiency in office software, including tools such as Microsoft Office Suite and Google Workspace.
- Proven ability to collaborate effectively with teams and support leadership through excellent coordination and planning skills.
- Adept at solving problems and making informed decisions in dynamic and fast-paced environments.
What we’ll offer:
- Competitive Salary
- Competitive health benefits life insurance
- Flexible PTO Policy
- 401(k) with 100% match up to 4.0% after one year of service
Salary : $5
